At Southcoast Health, our hospitals, provider practices, and all care sites are healing environments where safety and respect are top priorities.

With the help of the Southcoast Patient and Family Advisory Council (PFAC), we have developed the Southcoast Health Patient and Guest Code of Conduct in support of all of us working together to ensure a safe and respectful environment at all Southcoast Health locations.

When visiting or seeking care any Southcoast Health location, please remember:

1. You are in a place of healing and respect.
2. Anyone who enters a Southcoast Health facility should do so with the expectation that they will be safe and treated with respect at all times, whether providing or receiving care.
3. As members of this community, we are all responsible for working together to achieve a shared goal, which is for care to be given and received in an environment that is safe and respectful.
4. Respect, dignity, and compassion are not just words – they are the foundation upon which all Southcoast Health facilities, and our community, are built.

Thank you for helping to ensure that exceptional care can be safely provided to all those in the community we call home.

Please reach out to Southcoast Health’s Patient Experience team at 1-877-264-7244 if you have any questions regarding the Patient and Guest Code of Conduct.