Staff Profiles
Hispanic Heritage Month – Faces of Southcoast
Hispanic American Heritage Month is a time to honor and celebrate the rich cultural contributions of Hispanic and Latino communities.
This annual observance, which takes place from September 15 to October 15, reminds us of the diverse talents, traditions, and stories that shape our nation. Hispanic Heritage Month emphasizes the crucial roles played by Hispanic Americans in all fields – and right here at Southcoast Health.
This year, we are pleased to introduce you to three remarkable individuals who embody the spirit of Hispanic Heritage Month and have made significant contributions to our community and healthcare system. Meet Juanita Medeiros, Keishla Ramirez and Maylene Morales.
Juanita Medeiros, Interpreter Services
“I’ve been an Interpreter at Southcoast for six years. I have always believed that knowing more than one language is a privilege and a great advantage.”
What would you like to share about your family’s background and your story?
Like so many Latino Americans, my story begins with my mother who has always been an inspiration to me. My mother came to the United States at the tender age of 11 in the early 1960s from Mexico to join her sister. Her journey began in Texas where she lived with her older sister. At 11, she began as a migrant worker in the fields, picking vegetables. I can only imagine the grueling conditions that she must have gone through in those early days, months and years. Like so many migrant workers that came to the US, she came for a better life and an opportunity to achieve the American dream – not only for herself, but for the family she hoped to have one day. From Texas, her journey continued to Indiana, North Dakota, Illinois and Tennessee to pick cotton as she crossed the country to find work.
My mom’s story, like those of so many Latinos that came to the US to work, is not special in any way. Her work ethic and determination to make it in a new country is where her story is not only special, but inspirational. She instilled that determination and belief of hard work in her kids as well. Like so many before her, she married young and started her family back in Texas while always working hard and providing for her family.
What is your favorite memory related to your Hispanic culture, heritage or language?
My favorite memory is also very personal one. I have fond memories of being able to stay home from school so I could accompany a family member that had to be at an important appointment. Even at a young age I was tasked with the responsibility to serve as their interpreter. I was able to witness how happy they were not only to be heard but to have someone give them a voice to express their concerns.
Please share a little about your role in caring for the entire community, including our Hispanic community.
I did not go through the same grueling start my mother did; my brother, sisters and I were the beneficiaries of her hard work. Through her bravery and sacrifice, her kids did indeed have the better life she envisioned when coming to the US. My mother made me the way I am today. She taught us that you succeed through hard work, you excel through your dedication, and you always try to do better. I have worn many hats and had many jobs, some uninteresting and unchallenging, but it helped me become the person I am today. I truly found my calling when I became an interpreter. It would take an entire book to express the daily challenges, the excitement, the joy and sorrow the job can cause you on a continuous cycle.
What else would you like to share?
I have always believed that knowing more than one language is a privilege and a great advantage. We have always admired people who had the skill of language. I personally would like it to continue from generation to generation – not only with my kids, but also with my grandkids and hopefully someday my great grandkids.
Keishla Ramirez, Nuclear Medicine/CT Scan Technologist
“Individuality is important, but so is being a part of something. Recognize what has shaped you from your culture and the parts you want to carry with you into the future.”
What would you like to share about your family’s background and your story?
My name is Keishla Ramirez, but my friends call me Kay. I am one of five children born in Puerto Rico. Those were hard times for my mother while she was raising us, and it led her to move to the United States to better provide for her family. During those times it was just my mother, my stepdad and my siblings. We moved around a lot as my parents tried to settle down in a place that was fit to raise their family. During all of our travels, I met a lot of wonderful people and lived in a few different states. These experiences have turned me into the person I am today, which I’m very thankful for.
What is your favorite memory related to your Hispanic culture, heritage or language?
A favorite memory I have, and a tradition I try to continue, is that of special occasions with family. It doesn’t matter if we haven’t spoken in some time or if we’re upset with one another, we always get together to celebrate in a big way – with great food, music and lots of laugher – that make those unspoken times and old grudges a thing of the past.
Please share a little about your role in caring for the entire community, including our Hispanic community.
I am a newly graduated technologist in Nuclear Medicine/CT scan, and I have been here at Southcoast since June 2024. My role is to perform high-quality imaging to help patients get diagnosed appropriately. I treat every patient with the respect they deserve – being the best version of myself that I can be every day.
What else would you like to share?
Individuality is important, but so is being a part of something. Recognize what has shaped you from your culture and the parts you want to carry with you into the future. Be grateful and appreciative of all the good in the world. Stay humble and help those in need. And be thankful for another day.
Maylene Morales, Cardiology Technician II
“Being able to connect culturally with cardiology patients who are already experiencing high anxiety has been pivotal in bringing them comfort in uncertain times. It has truly made the difference in the quality of each encounter for the patient and myself.”
What would you like to share about your family’s background and your story?
I am a Latina from Fajardo, Puerto Rico. When I was young, my family relocated to Massachusetts, which I’ve considered home ever since. I come from a Hispanic family who worked hard in their professions and strived to make a difference. My father is a fallen police officer who served in Puerto Rico, and my mother worked for the federal government in MA for over 30 years. Watching their tenacity as Latinos in this diverse country has taught me to embrace my heritage and give 100% of my abilities, both professionally and personally.
Coming from a background rich in musical culture gave me the inspiration and motivation to pick up an instrument at a very young age. I worked hard to become a competitive cellist and earned a music scholarship. However, I was driven to serve my community and yearned to enter the healthcare field. I’m proud to say I have now been a cardiology technician for Southcoast since 2016.
A favorite memory related to your Hispanic culture, heritage, or language?
Growing up in Puerto Rico, my family and I would annually attend a city feast called ‘Fiesta Patronales.’ I remember feeling like I was surrounded by nothing but family. People from the city came together to enjoy food, music, dance, art and information regarding the culture. The sense of unity and camaraderie was palpable and comforting. At that young age, I felt the warmth and love of the Hispanic culture, which helped mold the person I am today.
Please share a little about your role in caring for the entire community, including our Hispanic community.
Being able to connect culturally with cardiology patients who are already experiencing high anxiety has been pivotal in bringing them comfort in uncertain times. Being able to communicate with patients in our native language builds trust and familiarity. It has truly made the difference in the quality of each encounter for the patient and myself. The mutual sense of gratitude helps me feel connected to my roots and honored to serve my community to the best of my ability.
Learn More about Diversity, Equity and Inclusion at Southcoast Health by visiting Diversity, Equity & Inclusion at Southcoast Health | Southcoast Health.