Locations
Practicing at the following locations:
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Southcoast Physicians Group Gastroenterology
1030 President Ave. Suite 110
Fall River, MA 02720P: 508-973-1690
Get Directions 41.714125 -71.13964899999996
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (54)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Shannon is wonderful! She is pleasant, knowledgeable and thorough. I feel very comfortable speaking to her and she is a patient listener. The other staff employees were friendly and efficient. Great practice!
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Everything was excellent. Office staff was friendly and knowledgeable. Shannon was lovely.
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Great office!! Staff so helpful and the doctor was amazing. Definitely my new GI doctor.
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Extremely professional, caring and respectful. Great staff
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Everything was wonderful information an appointment time was on schedule
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I was happy with the kind professional help Ireceived from Shannon as well as all the support staff in that office.
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I walked into the appointment with some concerns , after walking out I felt so much better. Shannon listened to all my concerns and came up with a plan for me. I'm very happy she is my provider .
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I appreciated the option to get on a waitlist and come in early. I appreciated that Ms Ferreira knew my history and referred to previous testing that had been done. She also had specific recommendations to address my concerns.
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Staff were nice and respectful. Time was respected and I was in and out pretty quickly.
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Actually the Nurse Practicener went above and beyond explaining my diagnosis even issuing prescription
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Shannon is always kind to me, listens to my woes, answers all my questions. She sets up appropriate tests & bloodwork, etc for me. I am grateful to have her take care of me when I can't get an appt with Dr. Watson.Thanks you!
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Shannon is always thorough and kind.
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The provider was excellent, very thorough, explained everything very well, and was very helpful.
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Shannon was very knowledgeable with my condition and and past issues. Answered my questions and provided the latest information that brought us up to date on the latest treatments for Crohns treatments. We did some blood work and will do the stool test on Tuesday as the lab explained it has to be done the same day
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Very knowlegable, professional and thorough in her evaluation.
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This was my first visit with this provider, I really appreciate how the office called the day before and changed my appointment to a tele-health appointment due to the upcoming storm. It was very considerate of them. I was glad to have kept the appointment, I got some very good information. She was very nice, she answered my questions even though I thought it was silly, I really liked her.
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There was nothing possible that could have been my experience. I was heard, I was listened to, I was cared for and properly handled with care.
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A possible thought for additional survey answer choices....I thought I don't know or unsure was more of my actual answer than non applicable.
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Shannon listens well and is thorough in her questions.
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Shannon is great. She is informed and listens to all of my questions and concerns. I never feel rushed.
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I had a great experience. Shannon answered all my questions, explained the procedures I need to do. And put my mind at ease.
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This was my first appointment with Shannon Ferreira, NP. She was highly knowledgeable, professional, kind and empathetic. She listened to all of my concerns with attentiveness and compassion. She was very thorough and explained the treatment plan thoroughly ensuring that any questions were answered,
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On timely visit, in and out as it was just a yearly follow up. All questions answered and given excellent care.
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No need for improvement all went as expected
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It was wonderful to have someone listen to my concerns.
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Everything. I was very impressed.
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She took the time to write down the process of how I should take my supplements daily
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Shannon Ferreira was amazing. Spoke to me on my level. Made me comfortable, and explained thoroughly. Highly recommended.
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Shannon was very professional and knowledgeable. I would recommend her to anyone.
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It was a very good office visit. The PA and staff were very helpful. Thanks
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Very friendly, very caring people. Very, very, very interested in what was going on with you. couldn't ask for better service. I'm proud of the self goals team. Thank you.
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Shannon listened well to my issues
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Friendly, informative quick you guys are great
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Shannon was thorough and caring. We talked about 3 added supplements that I am taking from my homeopathic for my liver. Talked about my continued diet and exercise and my new allergy to egg whites.
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That the interpreter be a person, not over the phone.
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Everything was fine. No problems.
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Listened well and included me in the decisions
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Yes. Shannon Ferreira, was very nice and very empathetic to my needs and I enjoyed him, thought it was a very pleasant visit. She's a very nice provider, very informative, and I appreciate that.
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Did not feel rushed at all
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The PA was very good . She listened and provided good advise.
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I was able to get an appointment same day as my symptoms. Shannon listened to me and sent me for thorough testing. I felt heard and really appreciated it.
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Every time I have seen Shannon Ferreira she has treated me like I was her only patient worth her time and energy...not rushed, but very thoughtful and thorough.
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She is very compassionate and informative. What you need in a health care professional
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I enjoyed my visit. Everybody was a great and very thoughtful and when I need an appointment right away, I did get it, I have recommended as well, just to my colleagues and friends, thank you.
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Shannon was great! She was able to address concerns and answer all my questions and move forward on my health needs.
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The entire office were all extremely friendly and informative. The receptionist went above and beyond her duties. I saw Shannon and she was very knowledgeable and kind.
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LISTENED CAREFULLY. ANSWERED QUESTIONS,"CARING"
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Everyone was friendly and supportive. Seen in a timely manner. Positive visit.
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I was very well attended by the nurse.
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Shannon was great. Helped with ally questions and concerns. I felt like she took time to listen to me.
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Great talking with her. She was Suprr
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Sometimes I had a long wait I had to wait about 4 hours to be seen
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Very friendly, knowledgeable & professional!
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Shannon Ferreira NP was very thorough explaining the results of my procedure, answered all my questions and listened patiently to my concerns. She is compassionate and made me feel comfortable during visit. I feel lucky to have such a professional on your team.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.