Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Health Family Medicine

    500 Faunce Corner Road 2nd Floor Suite 170
    Dartmouth, MA 02747

    P: 508-973-2216

    Get Directions

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.7
4.8
4.7

Patient Comments (35)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • HE WAS INTENTIVE TO MY PROBLEM.AN EXLPAIN EVERY THING TO ME

  • Thankful to have gotten an appointment so soon and the treatment provided was great .

  • I was very pleased with Phil the n.p., he was very thorough in having certain tests done regarding my condition. I also appreciated the callback to discuss the findings of the tests. I would highly recommend him to anyone.

  • Very pleased with my experience with Southcoast today. Callled at 8:00, seen at 9:00, imaging scheduled for 10:15. Results by mid afternoon, quickly followed by call from provider's office with care plan. Couldn't have been smoother.

  • Everyone was helpful and friendly

  • Great office, great doctor. Never have an issue. Highly recommended office

  • Very respectful, and listen to my concerns. Explain test results and and future testing and keep drinking fluids to help symptoms.

  • First time meeting Phil Pelletier. I thought he was extremely knowledgeable, his questions narrowed down the situation and he promptly came up with a good solution. He also listened to what I said. True professional.

  • Same day appt for fall followup was appreciated.

  • Took almost 1/2 hr to come into see me and place seemed empty

  • I was cared for in a way that made me feel comfortable. I didn't feel rushed and my concerns were listened to. I left feeling better than I did when I walked in.

  • Prompt appointment with a provider I had never seen.

  • This was a sick visit and I was seen and treated in a timely fashion. Office staff was excellent. Shout out to [Name] MA, she has an exemplary skill set.

  • You're simply the Best!

  • Didn't wait long and was treated with respect

  • Phil was excellent. Very knowledgeable and personable. He made sure that I was comfortable with his treatment plan. He really listened to what I had to say.

  • From the front desk to to the Physician I was treated with the upmost respect.

  • Np Phil was all that and then some. Excellent caring professional. I mentioned to my wife when we left that np Phil is who I would like to see again. Great visit.

  • He was very nice and very kind. I just wish I knew what caused my vertigo.

  • They are great

  • You guys call back very quickly you guys are great

  • Diagnosed and prescribed medication to help with my concerns.

  • I have a persistent cough, I called the office to get as n appointment and was able to secure one in a very timely manner.An appropriate prescription was written to take care of my issue.

  • I appreciate being called right back and then given an appointment soon thereafter

  • Able to be seen immediately same day for health concern everyone was very pleasant and very professional everything was explained and did not have to wait long excellent experience

  • First time my son saw Phil. He was great! My son asked to see him again. Great staff!

  • Listened attentively however was on computer typing in most of the time while listening.

  • Phil listened to my concerns and formulated a solid plan to figure out if my problem had a serious underlying cause. I feel really confident in his decisions and will hope my problem resolves soon.

  • Thank you for treating me so fast,and making my problem easy to deal with.

  • The questions asked pertained to the issue. Everything was clearly explained regarding the results. All personnel were really nice and made the atmosphere very pleasant.

  • Easy to get an appt, provider was on time and really listened.

  • The Medical Asst and the NP was very thorough with my concerns. They were both polite, courteous and caring. It is nice to get medical care from knowledgeable and caring associates!!

  • Everyone is welcomingThey listen, non-judgmental

  • Quick to see me and very helpful. Thank you

  • My work schedule changed drastically and you fit me in so I can maintain my health - l really can't thank you enough for working to get me in for my appt.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.