Locations
Practicing at the following locations:
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Charlton Memorial Hospital
363 Highland Avenue
Fall River, MA 02720P: 508-679-3131
Get Directions 41.7098056 -71.1458738
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (24)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Everyone in the facility was helpful with directions and with my welfare. And everyone was upbeat and cheerful.
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Appointment was timely and NP was versed with my history and thoroughly explained my upcoming procedure.
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Everyone I have seen in this office has been very kind.
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Doctor explained my condition in detail in ways I could clearly understand , listened to my concerns and responded to my questions. When I have opportunity I recommend him to family and friends.
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All good!!
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Had an excellent Dr. Appointment. All Staff was Pleasant & Helpful with me.
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The cardiologist team @ Charleton are world class! Natasha Fererra is one of the best. She's on top of everything. I've had a numbers of procedures @ Charleton and every time I visit (or stay overnight) I am very impressed with the quality and care from everyone.
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This was a follow-up from an operation the previous week, so all went well.
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All went well today except parking which you have no control over.
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Natasha is great. She was very professional, courteous and friendly. She knows her stuff.
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It was perfect! From the valet parking to the check-in, the very professional people, I could not be happier.
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Always professional and take the time to listen!
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I was seen promptly. I was grateful for the information i received
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Overall health care was very good
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For the few times I had to use Charlton Hosp, I have been impressed with their efficiency and helpfulness.In this day and age, I felt the staff knew what they were doing.
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The provider was very thorough. I was taken on time and the appointment went very well.
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They care they listen and explain very well
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Both people who worked on me at this visit were friendly, efficient, knowledgeable and very good at explaining what they were doing and why they were doing it.I was very happy with the way this session worked out and I will tell family and freinds how well everything went.
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The wait time was over 30 minutes.
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Keeping me alive. Thanks
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I was there for pre surgery information and testing. Everyone was kind, understanding and supportive.
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everyone is always friendly and helpful
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Natasha explained every aspect of my procedure point after point with extreme care and slowly so I could understand it all.
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Staff is extremely knowledgeable, engaged, genuinely interested, engaged and caring, very professional and responsive. They asked a lot of questions and provided options for future visits. I arrived at my appointment early and they took me in immediately, ran the tests and met with Natash who did a very thorough job - I was done and out of the office in short order. Keep up the excellent work!
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.