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Urgent Care

Michael Kelly, MD

4.9 out of 5 (142 Ratings)

Specialties:

Internal Medicine / Pediatrics / Primary Care

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About Michael Kelly

A graduate of Dartmouth College, Dr. Kelly earned his medical degree at the University of Massachusetts Medical School. He completed his residency in internal medicine and pediatrics at Baystate Medical Center in Springfield, Mass., where he also served as a clinical associate with the Tufts University School of Medicine.

Dr. Kelly is trained in all phases of pediatrics, including newborns, and also provides care to adults of all ages.

He is a member of the American Medical Association and the American Academy of Pediatrics.

Dr. Kelly is board certified in internal medicine and pediatrics.

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (44)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr Kelly is a whole hearted doctor who cares for his patients.

  • Dr Kelly has been in my daughters life since she has been born and I have never had any problem Dr Kelly is attentive to all her needs. An exceptional doctor he is our favorite always there when we need him !

  • I arrived early to my appointment. The office saw me early which was convenient due to another appointment following this visit.

  • Always personal and caring ,

  • I would have liked to have been given my blood work appointment before, so Dr Kelly could have reviewed it with me.

  • They did well

  • Dr Kelly is always punctual, knows my history and pleasant. He talks to me like he sees me all the time when I actually only go into the 2-3 times a year. He makes me feel comfortable and I never feel judged.

  • Dr. Kelly is the most thoughtful and insightful physician I've ever had. He is always informed and seeking further information to best provide the most appropriate and accurate care. I feel extremely fortunate to have him as my PCP.

  • Dr. Kelly is a great doctor. He sits down and gives you his undivided attention during your visit, he always brushes up on my last visit and goals from our last apt before he comes in and that is greatly appreciated. It shows me he cares about me as a patient and is not just trying to hurry up and get through the apt. I am grateful for a great doctor who truly cares and has exceptional bedside manner.

  • Dr. Kelly is exceptional. He is easy to talk to, clearly explains test results, and demonstrates care.

  • Dr. Kelly and the whole staff are caring and helpful, from initial greeting to check out.

  • Dr Kelly has always been very kind and responsive. He remembers any health issues I have had in the past. He is easy to talk to and will help connect me to specialists whenever I have the need to.

  • The front end staff is rude. It is very hard to get in to see my primary care provider for a physical therefore I haven't seen her in years. I have health issues I need to discuss such as a lesion on my leg and a possible hernia but I cannot see her.

  • Dr. Kelly was very courteous and he took time to listen to me.The issue I have is with the lab. A technician had a difficult time drawing blood. She had to request assistance from another technician to perform the procedure.

  • All was excellent!

  • Every aspect was fine.

  • On time and courteous

  • Dr.Kelly is ALWAYS respectful, knowledgeable and concerned about my health! He truly is an amazing physician!

  • Doctors and nurses are all concerned with the well being of their patients.

  • Staff friendly and timely. Dr.Kelly always takes the time to listen and provide excellent care I trust him and know he is there for me as a patient.

  • Dr. Kelly was attentive and very considerate. He was also very knowledgeable about my history even though he was not my primary care

  • Everything was timely, and I appreciated being able to see my blood test results so quickly.

  • Doctor is friendly, professional and knowledgeable. My care takes very good, very appreciative of what he does, how he takes care of me.

  • I am always impressed with how punctual Dr. Kelly appointments are. Also, He is always prepared with my latest medical history.

  • A very concerned doctor helps, likes to make sure you're well, you're well taken care of, explains the things very well, very satisfied with the doctor. I recommend them to other people.

  • Everything was great. Thank you.

  • My provider was an active listener to my concerns, present in the interaction, and spoke professionally, accurately and confidently.

  • My experience was very positive. Dr. Kelly has a way of making me want to take better care of myself and offering me options to make that happen. I'm thankful to have him as my physician.

  • Dr. Kelly is a great physician.

  • Dr. Kelly was very compassionate and listened to everything I needed to talk about. Did excellent. Thank you so much.

  • Great listener. Very thorough and compassionate

  • the phlebotomist was great. Made sure I was comfortable and did a great job! Dr. Kelly was great as well. Felt like he listened to my concerns and was attentive to our conversation, taking notes along the way. Everyone was excellent.

  • Dr Kelly listens, prepares for appointments, and genuinely cares for your well being

  • Doctor Kelly is the best primary care provider I can imagine. Simple as that.

  • No it was good

  • Took the time to listen about my health and set up a plan to adjust medication to help . Set up appointments with other dr's to see if they could help with my pain ! Made up future appointment to follow up to ensure plan was working !

  • Does everything well. Always very thorough is all aspects. Answers all questions or concerns that I have. Makes me very comfortable each visit. Glad to have Dr. Kelly as my primary.

  • No improvements needed.

  • We had no wait time, Dr.Kelly was so great with my daughter, he made her very comfortable.

  • Always polite and knows my health concerns

  • Dr. Kelly is very attentive to my questions and answers me in a clear way that I can understand. He cares about my future health needs also.

  • Dr Kelly is an attentive physician who has not forgotten how to be an aware human being. I have much more confidence in his motivation to provide the best care he can within the system that we have become enthralled in, as both provider and patient. The limitations of the corporately owned physicians office is not conducive to the expression of concern, yet Dr Kelly, somehow manages to listen, interact, and express that concern with every visit. That is why I am so grateful for his SERVICE, not just his practice. I am a nurse of over 40 years. Back in the day we prided ourselves on being service providers; now it seems we are becoming providers of efficiency. Happy is the patient who can find a provider who can provide both.

  • Dr Kelly really listens to you and provides advice to help you improve your health! Very caring physician!

  • My PCP Michael Kelly and everyone I interacted with at SouthCoast in Fairhaven, MA on Wednesday, November 15, 2023 were as always, courteous, attentive and professional.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.