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Urgent Care

Katrina Roi, MD

4.8 out of 5 (165 Ratings)

Specialties:

Family Medicine / Primary Care

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About Katrina Roi

Dr. Katrina Roi graduated Magna Cum Laude with her Bachelor of Arts degree from Dartmouth College in Hanover, NH. Dr. Roi earned her medical degree from the Warren Alpert Medical School of Brown University in Providence, RI. She completed her medical training at the Brown Family Medicine Residency where she was a chief resident. She speaks advanced Spanish and French.

Dr. Roi’s clinical interests are in reproductive health, sports medicine, and medication-assisted treatment for substance use disorders. Her personal philosophy of care is focused on partnering with her patients to improve their health and achieve their goals. She is committed to providing medically up-to-date, compassionate care.

When not at work, Dr. Roi enjoys gardening, eating homegrown vegetables, reading novels, and taking her Australian Cattle Dog for hikes.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    479 Swansea Mall Drive
    Swansea, MA 02777

    P: 508-973-1570

    Get Directions 41.7613575 -71.22010539999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.8
4.8

Patient Comments (44)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Very satisfied overall

  • Very attentive listened to my concerns and address each and everyone individually with an agreeable plan

  • Both Dr. Roi and [Name] the medical student working with her were wonderful listeners.

  • I am a patient of Dr. Katrina Roi, and overall, I rate the doctor and that office, the ladies in the lab and the ladies at the front desk, as 11, 10 and 11. I've never been unhappy with any of the services. My doctor is very thorough and it's actually a pleasure going to visit, and she answers all my questions. She's very thorough, very accurate. Thank you.

  • Dr Roi was very informed of all my health issues and was very helpful in dealing with other specialists.

  • Everything as usual

  • The only thing to improve is to try and not let your patience wait a long time. Dr. Roi is very easy to talk to, she makes you feel comfortable and at ease.

  • Yes, Dr. Roiu00A0is the best. And there is nothing you could do to improve it. Thank you. Bye.

  • I am very pleased with Dr. Katrina Roi. She is very personable, informative and knowledgeable.

  • Everyone was professional and friendly. I did have trouble with the Kiosk signing in for lab work but the lab tech explained it to me.

  • Dr Roi listens to me and is respectful of my needs I feel lucky to have her as my GP

  • You listen to me and my concerns.

  • I love having the lab right there so I can go and get that done after my visit. I like the checkout procedure where they make your next appointments for you. Dr. Roiu00A0is polite, courteous, friendly, and knowledgeable. I'm very happy with the care I get at South Coast Health in Swansea. Thank you.

  • We are very pleased with Dr. Roi! My daughter has special needs and she takes the time to listen to her and explains everything to her before she examines her. She is a great Dr.

  • Dr. Roi is a fantastic provider. She always shows that she really cares and takes time to listen, doesn't make you feel rushed, and is just a very caring, thorough, and thoughtful practitioner. Not easy to find someone like her, and she's very much appreciated.

  • Everything they did was beautiful. It was well, well, well done. Everything was excellent. Thank you.

  • dr roi is one of the most understanding and kind doctor i've seen, she takes the time to listen, goes above and beyond to make sure you are heard and go over things without feeling rushed.

  • Keep up the good work. All is great. Take care.

  • Dr Roi is kind, patient and compassionate. She is an excellent problem solver and understands her patients' needs.

  • I don't have any complaints. Dr. Roi is very personable and she answered all of my medical questions .

  • Although Dr. Roi was late for my 4pm appointment, she took the time to sit with me and really listen to my health concerns. I really felt that she heard me and she was listening to my concerns. She also took the time to give me some options that may help. Also, at checkout [Name] was very helpful in making a future appointment for me as well as providing me with an appointment for bloodwork.

  • shorter wait time

  • Appointment was great...just a little behind schedule

  • Dr. Roi is an excellent physician who cares about her patients and makes sure that everything is covered in my annual appointment. The office staff is friendly and professional.

  • My appointment was on time. We discussed my meds and A1C. Reviewed my lab work, answered my questions and scheduled my next appointment.

  • [Name] was very helpful at the desk. She knew what to do with my Healthcare Proxy form. Dr. Roi asked questions and took the time to listen to my answers. She is very kind.

  • Perhaps a phone call by the staff informing me not to rush for my 12:00 pm appointment. Doctor was running over an hour late.

  • No improvement needed on today's visit.

  • Appt was made quickly with some other than primary care physician due to its urgent nature. I appreciate this …..

  • Dr. Roi is wonderful! She went above and beyond to help me. I would recommend her to anyone.

  • It went very smooth. No complaints

  • Love Dr. Roi and the staff is really professional!

  • As always Dr Roi is attentive and knows my medical history well. She answers my questions in a manner that I can understand.

  • Provided professional, timely care with understanding and compasion

  • Thoughtful, and listened well.

  • Dr. Katrina Roi is a wonderful, kind, caring doctor who genuinely cares about her patients health.

  • Dr. Roi is very conscientious and always kind and considerate, great provider.

  • Dr. Roi is so compassionate and easy to talk to. Her assistant today was knowledgeable and very pleasant.

  • Seeing[Name] [Name] and now Dr Roi I have nothing but good things to say about them, they both are wonderful doctors, very caring, kind, great listeners and supportive doctors!

  • She always listens carefully and take time to respond and compassionate!

  • Everything good as always

  • Dr explained why she was running late due to an emergency with an earlier patient. She listened and provided options to my health issues. I love that she commented in the portal after reviewing my test results.

  • Dr Roi spent time with me and listened to me. Answered all my questions. And messaged me that she received my labs and they were fine

  • Front desk staff were polite Dr Roi is fantasticThe office always runs behind. I was about 20 minutes behind. Seems to be common there.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.