Locations
Practicing at the following locations:
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Southcoast Health Cancer Center
506 Prospect Street
Fall River, MA 02720P: 508-973-3020
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Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (42)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Long waiting room time I waited 45 minutes to be called in. The nurse who talked to us spent less than 10 minutes with us and while still talking she stood up with her hand on door knob so that told me she's done. I'm very concerned and nervous for an upcoming surgery and that didn't feel very caring. Of course the visit was on Xmas eve and everyone wanted to leave but I as the patient didn't want to be there either. Otherwise the doctor was very thorough and I'm confident she'll cure me..
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The office wait was a little longer than my appointment time. Appointment was at 10 we waited until almost 11 to be seen with no explaination as to what or why the wait.
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Dr. Robison, [Name] [Name], [Name], [Name], and [Name] are awesome as well as the rest of the team. They are all extremely knowledgeable, compassionate, and caring. They are the best team!!.
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All staff were very attentive, listened intently, spent necessary time to explain everything and ease stress. Excellent team and thankful they are available to me
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Always responsive to requests
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.