Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Ears, Nose & Throat (ENT)

    299 Faunce Corner Road 2nd Floor
    North Dartmouth, MA 02747

    P: 508-995-0700

    Get Directions 41.6600388 -70.98966899999999
  2. Southcoast Physicians Group Ears, Nose & Throat (ENT)

    191 Bedford Street 2nd Floor
    Fall River, MA 02720

    P: 508-995-0700

    Get Directions 41.7010292 -71.15195069999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (44)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Dr Titcomb was great. I left feeling like she heard me. Her treatment plan made sense and she explained it well. I will definitely keep her as my ENT

  • The only rating I gave that was low was in regard to getting an appt as soon as I needed it. I have been having sinus issues for awhile and the soonest appt they could provide was 4+ months. I know its not their fault but it was not 'when I needed it'. This was a great practice and the provider was very professional and helpful. Very happy with my visit!

  • Everyone in the office was courteous , knowledgeable and kind, the MA was very nice and had a great personality. Very nice clean office at that.

  • Easy to get appt. Friendly staff.

  • Every phase of my appointment was performed in a professional manner I felt very pleased with my experience

  • PA, Titcomb was so welcoming and very knowledgeable and informative. She made me feel comfortable and answered all my questions. If I could give her more than a 10 I would. Highly, highly recommend

  • PA was so patient and caring. Could not have asked for a better provider.

  • I was seen promptly. I didn't have to wait. My provider, which is Katie, who did the cleaning of my ears, is excellent. Very personable. Very good bedside manner.

  • I'm so grateful to have Such an amazing doctor!

  • I was seen early . Everyone was friendly .

  • Yes, I had a great experience there with the ENTs, even from the girl that was at the front desk, [Name]. So she was so funny. I had a lot of laughs with her. And Katie was awesome, and so was the girl that brought me into the office, too. And was just so nice and so informative. And Katie was great. And the woman who did the hearing test, she was awesome, too. So I really appreciate the care I got, and my husband had gotten as well. So thank you so much. And have a great weekend. Bye-bye.

  • I found the professionals in this office to be friendly, concerned, attentive and they took my concerns seriously. I was very impressed with each and every one of them.

  • Katie is so wonderful with my disabled brother!!

  • She sees me punctually, listens, explains well, and is ALWAYS available. She has pertinent suggestions. I have recommended others to her.Thanks

  • Yes, I was there for a post-op appointment and I was supposed to get a one-month post-op with Dr. Fox and I was not able to get one until instead of in June, I got one in the end of July. So that's my only feedback.

  • Dr. Titcomb, and the staff were very courteous, knowledgeable, and made me feel like I was right at home. I was very comfortable throughout my visit. They are a fantastic group of women! I will definitely return in the future!Best,[Name] [Name]

  • I was very satisfied with my visit

  • She listened to me and explained things to me the way I understood and she didn't rush me. Very nice Dr.

  • Np Katy Titcomb was informative, caring and found the problem

  • I may have seen 3 different doctors or health professionals and I can honestly say I liked every one of them. I am very thankful for their expertise.

  • Excellent, very professional and pleasant. I liked the treatment.

  • I was seen very promptly and the experience was good all around.

  • I wanted to say something. Oh, come on.

  • Dr titcomb is fantastic. A excellent Dr.Listens cares all around a wonderful person. Can't wait to see her again.Recommended physician

  • Always a pleasurable experience dealing with Kathryn. Her professionalism and knowledge is unmatchable!!

  • Katie, was an excellent provider.

  • very professional and easy to relate to

  • I didn't have to wait, and she knew exactly my problem in no time.

  • Met my expectations.

  • She was very kind and everyone in the office was kind as well! There isn't a need to for me to return medically at the moment but if needed I will return to this office and to this provider specifically!

  • You did well

  • Very pleased with everything Keep up the good work!!

  • Very kind, friendly

  • Oh please she is the best unbelievable I go to the hospital and treat me like a dog Actually, the hospital would probably treat the dog better than me I went there at least five times to get the wax out of my ears. They never did nothing this girl did it one visit she got everything out. She is the best.

  • Staff always friendly and knowledgeable

  • Excellent service, timely, efficient, in depth information, easy to understand, follow up very good

  • Friendly and Professional

  • The first time experience with this office was unbelievably great I would recommend to anyone

  • The providers were VERY knowledgeable, professional and friendly at the same time. It was a great experience.

  • Everyone was fantastic!! The MA and NP were both super friendly!!! The PAR at check out was also great!!! Thank you everyone!!!!

  • clean , friendly, informed.up todate

  • Made me very comfortable and explained every detail of procedure. Treated me respectfully. Truly appreciated the care I received.

  • I had a very nice ear doctor she did very well with me.

  • Got appointment for a first time visit to this ENT quickly. Checked in quickly. Very professional and caring exam by Physicians Asst.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.