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Urgent Care

Jonelle Raphael, MD

Associate Chief, Medicine Care Center for Hospital Based Services and Procedures

4.9 out of 5 (210 Ratings)

Specialties:

Pulmonary Medicine

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About Jonelle Raphael

Dr. Raphael earned her medical degree from Maharashtra University of Health Sciences in Mumbai India, where she graduated with distinction in biochemistry. She completed an internal medicine residency at St. Elizabeth’s Medical Center, Tufts University School of Medicine, Boston where she also completed a fellowship in pulmonary and critical care.

Dr. Raphael is board certified in internal medicine and pulmonary disease. Her clinical specialty is pulmonary medicine. Her special interests include COPD, asthma, pulmonary infections, thoracic oncology and critical care.

Dr. Raphael has done past pro bono work with The Catholic Medical Guild of St. Luke and she was a collaborator on the Burden of Obstructive Lung Disease project in India, Part of the Global Initiative for Chronic Obstructive Lung Disease.

Dr. Raphael is a member of the American Medical Association, the Massachusetts Medical Society, the American College of Chest Physicians, the Society of Critical Care Medicine and the American Thoracic Society.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Pulmonary

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-973-2224

    Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (64)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I met this physician fo the first time.She was concerned about my condition. Ordered test and recommended that I stop a med due to side effects

  • Very professional, knowledgeable & empathetic.

  • All the staff at this facility are friendly and helpful. I am so fortunate to have Dr Raphael for my doctor. She is very knowledgeable about my condition and explains things to me in a way I can understand.

  • Explained things in a way I could understand. Staff mumbled even when told I had hearing issues.

  • I felt that the docter really cared. She knew my case and she gave me viable solutions to the issues. I sa my visit as quite positive and informative.

  • Dr. Raphael is a kind and caring provider.

  • I am always impressed by Dr. Raphael. She is patient, understanding, interested, caring and enormously generous with the resources at her disposal. I always look forward to my appointments with her.

  • Dr Raphael is very knowledgeable and shows empathy. She has treated both my late husband and myself for a while and we both think very highly of her and her staff.

  • Dr Raphael seems genuinely concerned about my breathing. She listens and never rushes through my time with her.

  • Always respectful. Dr. Raphael is very knowledgeable and explains my condition in full detail, which makes it easier to understand.

  • Dr. Raphael, my provider, is excellent in listening and addressing and discussing any medical issues with me whatsoever. She is outstanding. Period.

  • Was pleased that Dr. Raphael was able to squeeze me in as I am 81 yrs old with a compromised immune system and AIHA and quick action is often needed to keep me out of the hospital

  • First visit went well. Excellent staff. Excellent doctor. Waited 1/2 hour though for her to come to the exam room.

  • Dr Raphael is very attentive to me needs. She doesn't rush thru a visitv

  • Great staff very helpful great Dr's they listen,don't rush you.The Dr explains things to you showing the cat scan wich is very helpful

  • Nothing to say. Appointment was great.

  • There is absolutely nothing you could do better. Dr. Raphael is my favorite. She is the best.

  • I appreciate Dr. Raphael's pleasant and soft bedside manners when it comes to my mothet. She is knowledgable regarding my moms medical history and takes the time to listen.

  • There is nothing wrong I have been with this Doctor for a 2-3 years

  • Dr Raphael is very caring and concerned about you as a patient.....she always takes time time listen and respond to all my questions

  • Have always had a great experience with the pulmonary staff and always feel comfortable being seen

  • On time. Listen to my concerns and answered them in a way I understood.

  • Positive visit, listened to any concerns and advised as needed. Very pleasant.

  • Best doctor, best support staff.

  • Dr. Raphael is kind, patient and thorough. She epitomizes everything a physician should be.

  • The experience was outstanding. I have no complaints.

  • The appointment was timely, the staff friendly and the provider extremely knowledgeable and very informative when answering questions about my illness.

  • Dr Raphael is most thorough and has scheduled the follow ups.

  • Jonelle Raphael is a fabulous doctor. Very friendly and knowledgeable. Listens attentively and ask questions about your well being and how you are doing. She is a kind and caring doctor and I would recommend her to anyone. Actually the staff is also very friendly fly and upbeat.

  • Respectful and caring

  • I had a very good experience, everyone was very informative and helpful.

  • DR listens to me. I feel comfortable with her.

  • The doctor was awesome. She took her time and explained everything carefully to me. Definitely would recommend her to anyone one of my family members or anyone else.Thank you, [Name]

  • Such a pleasant experience.

  • We care for the dr. very much.She cares about her patients.

  • She always listens to what I have to say. She checks my record before I go in so she knows what doctors I've seen before I see her, checks my lab and talks to me and tells me what my goal and what we're supposed to do for the next visit. I love my Dr. Raphael.

  • I had a new patient appt and I was nervous the medical assistant was compassionate. The office staff was very nice , and Dr Jonelle Raphael was very thorough ,kind and professional and made me feel at ease.

  • This was my first office visit with Dr Raphael she was great as well as every one I the office.

  • Dr. Raphael listened to me and explained everything.

  • Every thing was done well from the beginning to the end

  • Dr. Raphael is extremely knowledgeable about her field. She asked the right questions and explained things in a clear manner. The nurse who took my information was very thorough.

  • took me on time.....answered all questions....showed me video of lungs....explained in detail what was going on.

  • Dr. Raphael is always warm, caring & listens to what you have to say. She cares about her patients & always tries to do the best by them. She is extremely knowledgeable, not just about pulmonology, but all areas of conditions. She is very smart & a great assessor of figuring out conditions, issues.

  • Dr. Raphael and her staff are always very friendly and easy to talk to.

  • Everyone is professional, courteous, kind and caring. Dr. Ralphel is an amazing pulmonologist

  • Everyone at this facility goes above and beyond. Having Dr Raphael as my doctor is a gift to me. She is smart, caring and explains things in a way I can understand.

  • Love her she listens to me and answers me

  • Everyone was kind

  • Always has been a great experience with Dr Raphael and her staff. Everyone friendly and kind

  • Very nice staff, not long wait, my primary is at Stuart and I emailed him when that closes he should join your group

  • Dr. Raphael is a wonderful practitioner. She listens and advises in the best way. The staff is friendly and efficient. Can't say anything better about them.

  • Dr. Raphael seemed very caring, listened to my concerns and was very thorough

  • The nurse I don't remember her name she was short with glasses and very friendly and kind. I can tell she loves her job and cares for the patients. The doctor was extremely patient and listened to my concerns very kind and helpful. I would recommend this location they are helpful and so friendly.

  • Dr Raphael is the best. Pulmonologist

  • Staff was pleasant and Dr. was kind and very informative regarding what to expect with my post hospital treatment.

  • I took mybdad to his appointment with Dr. Raphael who is pleasant, takes her time and explains things in a way that you can understand. She even shows and explains to you your xrays and the difference from one time to another. Dr Raphael doesn't rush her patients she listens to bother her patients and family members. Lastly, Dr Raphael was concerned with dad's B/P and said that she would notify dad's primary Dr [Name] and she followed through because when dad went to his appointment this week, Dr [Name] was aware and addressed his B/P. Highly recommend her.

  • My experience are always great I have the best doctor

  • Dr. Raphael is extremely knowledgeable and seems to take a legitimate interest in you as a patient and as a person.It's cordial and professional and I am confident we are making the best result possible.I've appreciated her skills for three years and feel comfortable in dealing with my disease.

  • Dr Raphael always listens to your concerns. You never feel rushed. She implements a plan of care that her patients can easily follow.

  • Dr. Raphael is very professional and courteous. She is clearly knowledgeable in her field and impressed me with her overall understanding and explanation of the issues that came up in my visit. She is a caring doctor and took time to answer all questions while putting me at ease. In addition, her after visit summary was extremely thorough, which shows she puts a lot of time and energy into her work.

  • Dr Raphael is a wonderful physician. I am so fortunate to have her on my team. She always knows what I need to feel better.

  • Dr Rapheal is the best. She and her staff they're always super helpful in getting me back on my feet as soon as possible. Couldn't have picked the better Doc

  • Very pleased, looking forward to reach my expectations to get well

  • All office staff are always very helpful & empathetic. Dr Raphael is great physician. She is knowledgeable & very caring.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.