Joann Chang MD

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Joann Chang, MD

Specialties:

Internal Medicine / Primary Care

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About Joann Chang

Joann Chang, MD earned her medical degree at Case Western Reserve University’s School of Medicine in Cleveland, Ohio. She then completed her General Internal Medicine Residency through Brown University’s program at Rhode Island Hospital. She is board certified by the American Board of Internal Medicine. Dr. Chang’s clinical interests include preventative care, complex care management, and mental health.

Dr. Chang chose to become a primary care physician to serve her patients with preventative care. Her personal philosophy of care involves empowering patients to make their best healthcare decisions. Doctor-patient relationships are important to Dr. Chang, and she believes that these healthcare partnerships bring the best possible care.

In her free time, Dr. Chang enjoys reading and practicing yoga.

Locations

Practicing at the following locations:

Southcoast Health Internal Medicine

1030 President Ave Suite 1001 Truesdale Building
Fall River, MA 02720

P: 508-973-9650
Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience	Courtesy and Respect of Staff
4.8	4.8	4.8	3.7

Patient Comments (104)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Sep 28, 24
Verified Patient

I felt cared for finally! Very professional like a well oiled group. Happy to feel like I have a Dr. that makes my health important and listen s and explains.
Sep 27, 24
Verified Patient

Excellent as always great staff and doctors
Sep 25, 24
Verified Patient

It is sad to say, but the entire facility seemed overwhelmed. The waiting room was packed with people, and everyone was running around, trying to accomplish the goal of keeping things moving. There was no doubt the staff was overwhelmed. The waiting time was astronomical. Southcoast needs to regroup with what is going on.
Sep 25, 24
Verified Patient

Love Dr Chang! She is always there for me, she listens and truly understands. The staff is excellent always pleasant it is a pleasure coming to this office!!!
Sep 19, 24
Verified Patient

Dr. Chang was very knowledgeable and concerned about my health.
Sep 18, 24
Verified Patient

Received excellent care! The office and Dr. Chang are very professional!
Sep 18, 24
Verified Patient

This was my 1st appointment & everything seemed to be handled efficiently. I would prefer to wait to see how test results are explained & if any there are concerns about lab work is explained.
Sep 17, 24
Verified Patient

Dr. Chang listens to my fears and issues with some procedures and finds other ways to complete test needed. Dr. Chang sits and talks with me explaining my test results and is very compassionate about her patients.
Sep 14, 24
Verified Patient

Great experience, from parking to reception to interactions with Dr. Chang. She was clear and caring, explaining things well. The appointment was efficient from start to finish.
Sep 13, 24
Verified Patient

I have been very happy with my provider she has always answered my questions and if she didn't know I heard from her and she would have the answers she listens when I talk very happy
Sep 11, 24
Verified Patient

Dr. Chang is very helpful, knowledgeable, and supportive. I'm very glad she's my doctor. Thank you.
Aug 31, 24
Verified Patient

Extremely responsive and kind
Aug 19, 24
Verified Patient

Dr. Chang is a good listener and seems genuinely interested in her patients' well-being. I would definitely recommend her to others.
Aug 16, 24
Verified Patient

Wonderful staff. Top notch nurses and doctor. They deserve a more updated facility to work in.
Aug 13, 24
Verified Patient

she was excellent -- attentive and knowledgeable
Aug 7, 24
Verified Patient

Dr Chang .. is unbelievably the best doctor I have had in decades… she's kind, sweet, listens, helps .,. She is amazing and I'm so lucky to have her as my primary care physician!!!
Aug 7, 24
Verified Patient

Dr. Chang and staff are absolutely wonderful. I couldn't ask for a better primary care physician. She is very helpful and a great listener. She explains things in a way that makes it easy to understand.
Aug 2, 24
Verified Patient

Dr Chang is wonderful and always on top of my health and always does what needs to be done to keep me at my best
Jul 29, 24
Verified Patient

I find Dr. Chang very knowledgeable, thoughtful and kind. She listens to my concerns.
Jul 27, 24
Verified Patient

Dr Chang is very friendly and always meets my needs
Jul 27, 24
Verified Patient

Office staff very friendly esp as Late Fri. Appointment. Why are name tags always hidden?
Jul 23, 24
Verified Patient

Everything went smoothly. Very pleased with the provider
Jul 23, 24
Verified Patient

The entire experience from my phone call to seeing the doctor was professional, respectful and sincere. Everyone I came in contact with listened to me and was responsive
Jul 18, 24
Verified Patient

She is Great
Jul 18, 24
Verified Patient

Dr. Chang is one of the best providers I have ever experienced in my life. She always makes my health and my family's health the best outstanding quality of care ever. So thank you. She's an excellent, excellent doctor.
Jul 13, 24
Verified Patient

She takes her time and listens to my concerns
Jul 13, 24
Verified Patient

Dr Chang was super informative and very personable. Took as much time as I wanted with her
Jul 11, 24
Verified Patient

I love Dr Joann Chang.She is a terrific physician and I feel fortunate to have her as my primary. She listens to my concerns and provides insightful, valuable information
Jul 5, 24
Verified Patient

She spent the time to listen to my concerns and questions, got where I need to be a plan
Jul 3, 24
Verified Patient

Appointments were quite far behind with no explanation or updates. The after visit summary also stated that things were discussed that weren't even touched on.
Jul 3, 24
Verified Patient

Dr Chang is wonderful !
Jul 3, 24
Verified Patient

Dr. Chang and her staff are outstanding.
Jun 28, 24
Verified Patient

I truly feel this doctor went above and beyond to help me, she explained things in a way that was easy to understand, and she was able to get the necessary tests I needed to figure out what to do next. She made me feel at ease and comfortable ? she also seemed well informed and Knowledgeable. I'm not 100% sure what's wrong with me, but I'm very confident that she will get to the bottom of it, and come up with a solution to correct it!
Jun 25, 24
Verified Patient

I was able to get my appointment at a convenient time. Dr. Chang is usually right on time. She listens and genuinely cares about her patients.
Jun 24, 24
Verified Patient

Dr Joann Chang has been wonderful. Only been a patient of hers for a couple years but m feeli g great. She gave ne some pointers at my last annual in October to help lower my blood pressure and it's currently the best it's ever been! So happy with her service!
Jun 24, 24
Verified Patient

Dr Chang took time with me and listened and gave me good medical advise. She was very kind and sweet.
Jun 19, 24
Verified Patient

Dr. Chang is one of the best doctors I've ever had. She listens to you so much. The office staff and nurses are so attentive to my needs and concerns. I would recommend this office to everyone who needs a great doctor.
Jun 19, 24
Verified Patient

It was a very positive experience
Jun 17, 24
Verified Patient

Waited for my appointment for 1 hour. Thankfully i am healthy so my physical was very quick. Less than 10 minutes. With a 9:20 appointment I would never have expected to wait over 30 minutes in the waiting room and then more in the exam room.Provider herself is great but Southcoast must be a terrible place to work because most great providers I've had are moving elsewhere and I've had to change PCPs multiple times in two years as a result.
Jun 14, 24
Verified Patient

Dr. Chang is genuine and caring. The staff is friendly and efficient.
Jun 5, 24
Verified Patient

Everything is always fantastic! Dr Chang is incredible and the staff is always easy to talk to
Jun 5, 24
Verified Patient

Dr. Chang and her staff treated me with utmost kindness and courtesy. I am grateful they accepted me as a new patient. I am so glad and fortunate to have found a PCP closer to home/work.
May 29, 24
Verified Patient

Dr Chang is wonderful! She listens carefully, asks questions and is very proactive! Her staff is great also. I highly recommend Dr. Chang - she is knowledgeable, professional, and I am very proud to tell people how great she is!
May 23, 24
Verified Patient

Dr. Joann Chang is the best primary care physician anyone could have. She's very thorough. She's very knowledgeable. She knows the history of the patient and has a very pleasant attitude and very encouraging.
May 13, 24
Verified Patient

I couldn't ask for a better experience and Dr
May 10, 24
Verified Patient

Dr Chang seems understanding and concerned about my health and well-being
May 8, 24
Verified Patient

Dr Chang is the best PCP I've ever known. She provides guidance, is always professional and can have a good sense of humor. I recommend her to friends and co-workers. She also makes recommendations for other services I should have.
May 7, 24
Verified Patient

I was seen in a timely manner and all the staff was courteous and polite. Dr Chang is great, we went over all of my medical challenges. I had a big question about a test result on my chart and Dr. Chang broke it down and explained it to me in layman's terms so I could understand exactly what it meant. I would Highly Recommend Dr Chang and this office to my family and everyone else.u00A0
May 4, 24
Verified Patient

Always treated with courtesy!
May 3, 24
Verified Patient

Big delay in seeing doctor this time, but I understand Patient before me had many issues. In the past seen close to time scheduled.
May 2, 24
Verified Patient

Excellent information and support
Apr 30, 24
Verified Patient

Even though this was supposed to be a "meet and greet" appointment, Dr. Chang actually informed me of 2 health issues that I didn't even know I had. Further tests are going to be done.Very Happy I am now her patient. Thank you
Apr 29, 24
Verified Patient

It's usually a very good experience when I'm here. Today I had to wait over 1 hour to see Dr. Chang. That has never happened before. Other than that, the appointment went well. Dr. Chang is great.
Apr 29, 24
Verified Patient

I was taken into examining room promptly, but waited too long for the doctor to come in. I waited 35 minutes after my vitals were taken.
Apr 23, 24
Verified Patient

Have always been more than happy with Dr. Chang. Your check in & out departments are equally as courteous and informed. Keep up the good work.
Apr 16, 24
Verified Patient

Everything was done professionally. No improvement needed.
Apr 13, 24
Verified Patient

All issues addressed thoroughly.
Apr 7, 24
Verified Patient

I love Dr Chang. First doctor I've ever had that truly listens to me and provides helpful feedback. Treats me like a person and is so kind and caring
Apr 6, 24
Verified Patient

Dr. Chang is awesome!
Apr 5, 24
Verified Patient

It was my first visit with Dr. Chang and she was great.. very pleasant and listened to all my concerns. The medical assistant was not very warm and welcoming and seemed bothered to do her job.
Apr 4, 24
Verified Patient

Dr Chang is the best
Apr 1, 24
Verified Patient

Dr. Chang was wonderfully patient and made me feel secure that I have someone finally to help me with my health problems.
Mar 29, 24
Verified Patient

Everything went well, don't have any complaints.
Mar 27, 24
Verified Patient

Everything was professional and friendly and informative.
Mar 26, 24
Verified Patient

Dr. Chang is one of the very best. She explains things in a understandable fashion. She is knowledgeable, kind, considerate. She is helps you understand concerns which need to be addressed for your good health.
Mar 23, 24
Verified Patient

Dr Chang listened to my symptoms and overall problems and advised accordingly.
Mar 19, 24
Verified Patient

Great experience from the waiting room to the one on one with the doctor.
Mar 19, 24
Verified Patient

I think Dr. Chang is an excellent physician how all should work. She cares about her patients deeply. She listens to what you have to say and she explains everything to you in layman terms where it's very easy for anyone of any age or disability or anything to understand what she is saying to you. And she respects people and she's very polite and she treats everybody like they were her own family. I think that's one of the highest compliments you can give to anyone in any physician working with the public. I thank her for her excellent care.
Mar 17, 24
Verified Patient

She talked me through my procedure I was having done and would ask if I was ok and understood what was going to happen..
Mar 13, 24
Verified Patient

Just keep doing what your doing it's working ! At least for me anyway. Lolu00A0
Mar 12, 24
Verified Patient

I found the doctor to be very courteous, was very concerned about my health, looked into everything that I had done, recommended certain things that I performed so that I can get better, so I really appreciated it. Thank you.
Mar 6, 24
Verified Patient

Dr Chang is extremely intelligent/ and very accommodating. She is an extremely great health care provider/ physician. I would highly recommend her to all my family/ and everyone that wants the best healthcare possible
Mar 1, 24
Verified Patient

Listen to my concerns and made appointment with specialist asap
Mar 1, 24
Verified Patient

Every time I go to see Dr. Chang in her office, it's just perfect. If I call and I have a problem, they take me in right away. I never have to wait very long, if any wait at all. Everyone is kind, friendly, and they take good care of me. That's all I want to say. I wouldn't want to go any place else. They are just the best. Thank you.
Feb 29, 24
Verified Patient

Dr Chang is an amazing doctor! She is very thorough in her exam and explains everything to you, so you know exactly what to do. I have recommended her to 2 of my friends and both went to see her and love her also. Kudos to Dr Chang!
Feb 26, 24
Verified Patient

Dr. Chang is awesome! She listens to my woes, questions & concerns.I am so glad to be a patient of hers. She is very kind & patient with me. She always addresses my problems with a referral, a medication or whatever is needed. Thank you for asking!!
Feb 23, 24
Verified Patient

Dr,Chang provided me with all my health problems. She is a very nice person and doctor too.
Feb 23, 24
Verified Patient

Was satisfied.
Feb 22, 24
Verified Patient

Everyone I came in contact with was courteous and pleasant I value Dr Changs opinions and her honesty and pleasant nature
Feb 19, 24
Verified Patient

Dr. Chang is a lovely, caring person. She is easy to communicate with, never makes you feel rushed and listens attentively to patient's questions. I can't say enough good things about her.
Feb 9, 24
Verified Patient

Everyone was great from front desk, medical assistant, provider and check out!
Feb 6, 24
Verified Patient

I was early for my appointment but was seen right away. Dr. Chang is wonderful! She is always cheerful and very accommodating.
Feb 5, 24
Verified Patient

Dr. Chang is a wonderful provider that makes you feel like the doctor patient relationship is a partnership. She is warm, professional and engaged in the appointment. She is the best primary care provider I have ever had. I highly recommend her!
Feb 2, 24
Verified Patient

Dr. Chang saved me!
Feb 2, 24
Verified Patient

Dr Chang made me feel comfortable and listened to my concerns.
Jan 29, 24
Verified Patient

ALL OF THEM ARE SO GOOD TO LET ME KNOW ALL ABOUT EVERYTHING. I APRECIATE ALL OF THEM.
Jan 24, 24
Verified Patient

I love Dr Chang. She's caring and listens carefully to your concerns. She's proactive and realistic and honest. I finally found a great doctor
Jan 24, 24
Verified Patient

I AM A NEW PATIENT AND EVERYONE WAS VERY WELCOMING. Dr.Chang was thorough going over my medical history. She was kind and I felt at ease.
Jan 23, 24
Verified Patient

I'm happy with the care I get from Dr Chang and her office
Jan 22, 24
Verified Patient

Dr. Chang is a fantastic doctor. She is extremely professional, knowledgeable, and informative. You are lucky to have her working with your company.
Jan 21, 24
Verified Patient

Dr. Chang and her staff are top notch professionals. I am grateful to be their patient.
Jan 18, 24
Verified Patient

I just, everything was great. I just have one question is why does everybody wear their name tag with the names put on backwards? Anyway, thank you.
Jan 12, 24
Verified Patient

You did a very good job but nobody perfect
Jan 9, 24
Verified Patient

I am delighted to have Dr Chang as my PCP. She has a very kind demeanor. Dr Chang explains test results clearly. I never feel rushed and I enjoy her sense of humor!
Jan 9, 24
Verified Patient

Dr. Chang was very thorough, and very pleasant.
Jan 8, 24
Verified Patient

I love Dr. Chang. She listens and is helpfulAnd thorough ! She makes me feelComfortable
Jan 8, 24
Verified Patient

She's just very good at what she does. She pays attention, she listens. She's very knowledgeable very helpful And very caring about my health.
Jan 8, 24
Verified Patient

Dr Chang is thorough, very knowledgeable and offers several ways to handle the issues I would recommend her to family and frieends.
Jan 5, 24
Verified Patient

The office was running behind BUT I did not feel rushed at all. Dr Chang always gives me her full attention and listens to my concerns/ goals for my health.
Jan 2, 24
Verified Patient

Dr.Chang has a great personality and really listens to you. Her staff was very friendly.
Dec 31, 23
Verified Patient

Everyone very pleasant and listened to my needs
Dec 22, 23
Verified Patient

From the point I came in and spoke to reception to the minute I left, everyone was helpful and friendly. Dr. Chang was ideal—efficient but not rushed, took time to explain, clearly knew what she was doing. I got my labs drawn quickly and painlessly and had results on the patient portal that same day. I would not change a thing. I will encourage others to come to this practice.
Dec 22, 23
Verified Patient

No complaints. Good visit.
Dec 22, 23
Verified Patient

[Name] was on vk and i was feeling awful and was seen by Dr,Joannu00A0Changu00A0who was very nice and considerate and would see her again

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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.