Southcoast

Resources Search
Close Search
Urgent Care

Locations

Practicing at the following locations:

  1. Charlton Memorial Hospital

    363 Highland Avenue
    Fall River, MA 02720

    P: 508-679-3131

    Get Directions 41.7098056 -71.1458738

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (16)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • My provider was excellent in every way. Jessica listened and took care of every issue. Thank you

  • Literally one of the best offices I've had to deal with. They always answer the phone and always have the answers for you. The staff is wonderful, love it there. Thanks.

  • The quality of care infused into the folks I have had contact with, especially in the valve team, is extraordinary and Southcoast is fortunate to have assembled such a group.

  • Very professional , underlying and explained everything well. Showed kindness also.

  • This office has been very helpful

  • I don't have any negatives - Great Medical Service.

  • She informed me of what will happen in the next few months.

  • Jessica took the time to explain things very carefully. She answered many questions. She was clear about the goals. She was clear about the symptoms that would be a concern and what to pay attention to.

  • [Name] [Name] team is outstanding! Every person treated me with respect and made me feel completely cared for. [Name] reached out and guided me and my family through the many appointments and testing (what a gem!), [Name] helped with appointments, Jessica was great during my office visits as well. So Many people, the names elude me, but please know you have made such a positive impact on my life! God blessu00A0you all!

  • The Cardiac unit, in particular the CCU nursing staff, has treated me with great care and competence. The whole TAVR procedure went efficiently.

  • I had a lot of my questions answered and came out of my appointment with more knowledge than when I went in.

  • always personal and professional

  • I was attended very properly during the visit.

  • Everyone was very pleasant and caring all my questions were answered in a way I understood them

  • Since this was a post-op visit, I was pleased to know from my provider that all is well and I felt confident about my health.

  • Very knowledgeable about my condition.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.