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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    2444 East Main Road Lindentree Building
    Portsmouth, RI 02871

    P: 401-683-4817

    Get Directions 41.5967057 -71.2523324

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.8
4.9
5

Patient Comments (72)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Great experience, I cannot imagine going anywhere else

  • My phone calls are always answered and I speak to someone right then. This is extremely important to me.

  • I was extremely pleased to be able to get an appointment with Jennifer Silva RN so quickly from the portal appointment scheduling. I was not feeling well at all and it turns out I do have Covid and she put me on medication right away and I'm already feeling much better though I'm not better yet.!!!

  • Jennifer and all of the staff are very professional.

  • Jennifer is very thorough and listens to my health concerns. She is an asset to the organization.

  • It was refreshing to have someone who listened to me and provided a course of action.

  • Making appointment was a breeze she listen to my concern and got me in the same day. Glad I came back to this office when we returned from Florida this past year.

  • Very accommodating, satisfied all my needs. I was very grateful. Thank you.

  • Yeah, I saw Jen Silva today at Linden Tree and she is a very good provider. She asked a lot of questions. I asked a few questions. She answered everything. She was very patient and kind and explained things to me about the problem that I was having earlier this week through today. So I greatly appreciate her knowledge and her kindness and I would see her again in a heartbeat. Thank you. Bye.

  • The front desk was exceptional- they immediately booked me another appointment. The Dr was very kind and thoughtful during my visit.

  • NP Jenn Silva has always been my preferred primary physician for many of years. Along with many of the Southcoast hospital group providers she has always taken the time to listen to my health concerns and has always thoroughly explained and taken all necessary steps to evaluate ALL and any of my health concerns and point me in the right direction to finding answers and feeling better!

  • I was seen right away and I got into the second place that they wanted me to go right away as well. I did not have to wait very long. Thanks.

  • Jen Silva treats my dad with respect. She shows that she knows him and cares about his health and wellbeing. I always attend the appointments with my dad and I am so impressed with her questions and concerns.

  • Jennifer Silva is always present and communicates care of my health needs. She is prepared for each meeting.

  • Prompt testing ,

  • Jen Silva is very conscientious. She's extremely aware of my health needs and asks the correct questions. She comes across very thoughtful and considerate. I have recommended her to all of my children who have in turn used her as a provider.

  • Jen is a caring, knowable and thorough NP. She listens and asks questions that give her insight into her patient. She is easy to talk to and makes her patients feel comfortable! Jen is a 10!!!

  • Gave me options on medication. And set me up with following up with different doctors.

  • I'm always seen in a timely manner.Jen was completely through the best part I live down the street makes it very convenient

  • Did everything well!!!!!!

  • Professional in demeanor, intelligent, thorough assessment through excellent questions.

  • Very good experience. NP Jennifer Silva always respectful and caring. I am extremely anxious when going to a doctor, but I always feel pretty calm when seeing the NP

  • Jennifer Silva is THE BEST!!

  • I was satisfied with the COVID test I received which was negative. I have received an antibiotic which I will take until all pills are taken. If back pain continues I'll call back for an appointment.

  • NP JENNIFER. Wonderful, compassionate, listens to your concerns, And I feel very comfortable with her. Also a [Name] [Name]

  • Jen Silva NP listens attently, addresses all my concerns is very pleasant and makes me feel like I am her most important patient. The way she treats me, I am sure she treats all of her patients. She is definitely a keeper. Thank you

  • Simply by having more amazing people like Jen Silva! She is simply the best! She comes in and makes you feel that you are important, she takes her time and explains everything. I am so thankful to have her.

  • Jennifer was wonderful , caring and not judgmentalu00A0

  • Thank you. I was so grateful to receive an appointment when I wasn't well. I could rest in addition to getting what I needed all from home.

  • I felt like Jennifer took the time to listen to all of my concerns.

  • Jennifer is wonderful and always gives both myself and my wife great attention to detail regarding our heath and well being

  • Thorough, timely, caring! Thank you

  • Very pleased. I have no complaints

  • Appointment time right on schedule no waiting. Jen really listens to your needs and really cares about your overall well being. Kind compationet caring. Highly recommend Jen

  • Just wanted to add a quick note to say how much I value Jen Silva and I'm glad she is the NP I see.

  • Timely scheduled same day appointments. Staff was courteous and listened to my symptoms etc.

  • Great experience. Couldn't have asked for more

  • I was seen in a timely matter. And the appointment was not rushed

  • I would appreciate a shorter wait time in the exam room.

  • Waited over 25 minutes in the waiting room for a less than 10 minute chat, totally could have been done over Telehealth and i wish that option was provided.

  • Jen is very kind and personable and made me feel like I could really be transparent about my health needs.

  • 2 swabs in the parking lot followed by a phone call with results and then a tele health appt with NP within 30 minutes of getting home. Quick and easy,

  • I was seen in a reasonable time and I find Jen S. To be a caring health professional.

  • Everything was perfect!u00A0

  • Great customer service, friendly staff and answered all of my questions and concerns.

  • Good patient treatment.

  • I love Jen Silva!

  • Jennifer was very well informed of why I was there. She had read the notes. She didn't want me to repeat myself, so she fully understood why I was there. It was very helpful and answered all my questions and did the exam exactly why I needed to be there.

  • I called with c/o lower abdominal pain that had persisted for approximately a week . The person that scheduled the appointment was able to get an appointment for me soon . The office staff was friendly . Jen was efficient in her assessment. Blood work & a urine was ordered & done before I left . I felt cared for by everyone that I had contact with . Jen made it clear that she would like to be contacted immediately if my symptoms returned ( my pain had subsided in the am , before the appointment ). There is nothing that could've improved my experience .

  • Jen Silva is very thorough,kind and caring and easy to talk to and understand. She is reassuring as well.She is an asset to Southcoast health! I highly recommend her to my family/friends.

  • In my experience,[Name] and Jennifer Silva are wonderful and I had a very positive experience with the reception desk as well. Thank you. I have recently referred a new patient to your practice and will continue to do so!u00A0

  • The NP listened to all my concerns and medical questions regarding my health. She took her time and I did not feel rushed. The front office staff, including checkout were very professional and courteous. The medical assistant was also very professional and made me feel at ease. The lab tech was great as well. The Linden Tree staff are wonderful!

  • I feel that I was listened to, and taken seriously. Appropriate tests were taken and/or scheduled.

  • I was very happy with the service provided.

  • Seemed to know my previous health issues and seemed interested in my explanation of the present problem zi was experiencing and offered treatment that I should follow also was understanding of repeating instructions that I should follow

  • It was a very good appointment. Jennifer was thorough in looking at my medical history and wanting to be sure things were looked at at the current time. I was very happy with her and appreciate her time, effort and knowledge

  • Very attentive calm and professional!!

  • Jen Silva is simply the best! She's caring, knowledgeable, empathetic, cheerful…and she takes time to really listen to me and ask me how I'm doing.

  • I was told this was to be "telehealth" it was actually just a phone call. Just confused about what "telehealth" actually means to the consumer.

  • Jennifer Silva is a professional

  • Jen Silva was prompt, up to date on my health and offered suggestions. She is very good at what she does.

  • Jenn Silva NP is absolutely wonderful! She is smart and caring. She's an amazing provider! [Name] [Name] MA is always very professional and personable. She a true asset to the healthcare team!

  • Jenn has always been knowledgeable, friendly and caring and myself and my family would be lost without her

  • Jen Silva is amazing, professional, caring, knowledgeable

  • Jen Silva was incredible. She is kind, a great listener, and meticulous. I felt very comfortable sharing my health concerns with her. Together, we made a plan. Thank you!

  • Support staff and provider were prompt and friendly

  • Jen Silva was an excellent PA

  • Jennifer Silva is by far the best provider I have ever seen. She listens and truly cares about her patients.

  • This was my 1st time with nurse Silva, she is very compassionate & understood everything that was going on, answered questions and gave me an effective treatment plan & follow up plan. She listened closely to my concerns & addressed them promptly.

  • Attentive and listened to my concern and assuring to my concerns

  • The NP is so knowledgeable, and was very helpful and made me feel better.

  • Everything was done well, I don't know how you could improve it.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.