Francesca Friel NP

Locations Insurances

Francesca Friel, NP

Specialties:

Family Medicine / Primary Care

About Francesca Friel

Francesca Friel started her medical education earning an Associate of Science in Nursing at Mercyhurst University in Erie, Pennsylvania. She then furthered her medical expertise, earning her Bachelor of Science in Nursing at St. John Fisher College in Rochester, New York. Francesca then completed her Master in Science, Family Nurse Practitioner, at the Massachusetts College of Pharmacy and Health Sciences, in Boston, Massachusetts.

Francesca’s personal philosophy of care is seeing and treating patients beyond their “chief complaint”. It is important to her to understand what situational factors are contributing to their current state, both good and bad. She has always had a deep respect for her healthcare providers throughout her life and they inspired her to choose the same field of work.

When not at work, she spends her time cooking, reading, and spending time with family and friends.

Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

672 Aquidneck Avenue The Polo Center
Middletown, RI 02842

P: 401-847-0519
Get Directions 41.5058976 -71.28197439999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience
4.8	4.8	4.7

Patient Comments (75)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Apr 30, 24
Verified Patient

Francesca saw me because [Name][Name] was busy. She was wonderful, knowledgeable and very engaging. Thanks Francesca
Apr 27, 24
Verified Patient

Everything and everyone was good . Thank you.u00A0
Apr 16, 24
Verified Patient

I was seen very quick, the provider was patient and kind. No changes needed!
Apr 15, 24
Verified Patient

Got appt same day I called. Fast & easy
Mar 30, 24
Verified Patient

It was a very good visit. I am considering changing to this provider since she seemed very comfortable in dealing with an older patient.
Mar 29, 24
Verified Patient

Francesca was excellent. Very astute and thoughtful. She really thought about what was right for me.
Mar 20, 24
Verified Patient

Fran who is a NP was warm and friendly. She listened to my concerns and was very helpful. Good experience.
Mar 8, 24
Verified Patient

Francesca was amazing . She took good care of me!!!!
Mar 4, 24
Verified Patient

Very professional; efficient without being impersonal. Treated with kindness and respect.Thank you.
Feb 16, 24
Verified Patient

Called and was seen that day by the NP. My provider was not working.
Feb 16, 24
Verified Patient

Francesca was wonderful. She listened and was very open and caring with me. I would definite feel comfortable seeing her again.
Feb 12, 24
Verified Patient

Francesca was at the top of her game answering all my concerns and she provided recommendations for my condition. She always spends time required to fully understand a condition and provides medical care and feedback.
Feb 12, 24
Verified Patient

I really liked my visit with Francesca. She put me at ease and listened to my issues. I would go see her again.
Feb 2, 24
Verified Patient

Great vibes <3
Feb 2, 24
Verified Patient

Very timely and electronic means to communicate was great
Feb 2, 24
Verified Patient

The provider I saw, Francesca Friel, she isn't my normal primary care provider, but she is probably one of the best health care providers I've ever interacted with, and I'm 35 years old. She really took the time to listen to what was going on. I told her the struggle I was having with my referral, and she personally helped me call other providers so that I was able to be seen in a timely manner for a pressing health issue, and she just went above and beyond to listen to everything that was concerning me and talk through it and figure out what was the root of the issue. So she was absolutely amazing.
Jan 30, 24
Verified Patient

she was very nice and attentive and helpful
Jan 28, 24
Verified Patient

Being seen on schedule and providing a listing ear and genuine regarding my health
Jan 24, 24
Verified Patient

I have no comment because everything was taken care of in a timely manner. I don't have any regrets or negative responses to anything. Thank you.
Jan 23, 24
Verified Patient

Staff cordial, courteous. Seen in timely fashion. Visit went well, concerns addressed satisfactorily. No complaints, feel comfortable with the office.
Jan 22, 24
Verified Patient

I was able to be seen the same day I called and was given rxs to help with my infection
Jan 22, 24
Verified Patient

I had a wonderful experience with NP Francesca! I was seeing her today because my PCP doesn't work on Mondays and I had conjunctivitis. For the first time in a very long time, I felt listened too and supported. Thanks Francesca for taking the time!
Jan 19, 24
Verified Patient

U did great
Jan 13, 24
Verified Patient

I appreciated being seen on time. The administrative staff was polite and friendly and Francesca was really good, answered all my questions and was very helpful. It was a pre-op appointment and the technician or the PA who took my vitals and did the EKG was also really good.
Jan 11, 24
Verified Patient

NP Friel was thorough, professional and compassionate. She listened carefully to my issue and took her time reaching a conclusion and plan of approach. I felt extremely well cared for. Thank you.
Jan 10, 24
Verified Patient

She is the best. Came up with a plan of care that we discussed as adults. Didnt try and sell me on things that were not necessary. Listened to the amount of pain i am in. Gave me solid medical advice and the referral going forwards. 10/10 I wish all providers were like her. It really made my week.
Jan 9, 24
Verified Patient

I really liked my NP Francesca. She was thorough, compassionate and attentive. It was a good experience.Also I can't pronounce her name but the young woman that drew my blood was excellent at her job. Ive had some bad experiences in the past but not this time.
Jan 8, 24
Verified Patient

Thought the NP did an excellent job
Jan 6, 24
Verified Patient

The Dr and nurses showed kind concern for my well being.
Jan 3, 24
Verified Patient

Francesca was very friendly and thorough.
Jan 2, 24
Verified Patient

I feel that I got the best care everyone cared about me and my wellness
Dec 31, 23
Verified Patient

This was my first time meeting with Francesca Friel, NP. She was delightful and very attentive to my questions and concerns. Mitigated some of my concerns that I wasn't able to see my primary care physician Dr. [Name] [Name] before the end of 2023.
Dec 29, 23
Verified Patient

Francesca was a good nurse practitioner - I was pleased to see her in the doctor's absence!
Dec 23, 23
Verified Patient

I was so grateful to get an appointment on the Friday leading into the Christmas weekend.
Dec 19, 23
Verified Patient

Usually doctors take weeks to get appt.with a muscle sprained back.They were able to work me in so I didn't have to go to a hospital. I got prescription for the injury.
Dec 18, 23
Verified Patient

Francesca was just awesome. She listened to me and asked a lot of relevant questions. I was extremely comfortable with her and hope I see her again.
Dec 17, 23
Verified Patient

She was very helpful and order blood work and xray
Dec 5, 23
Verified Patient

This time was perfect.
Dec 5, 23
Verified Patient

My experience was exceptional. Francesca made me feel heard and understood. She is very empathetic and relatable. An asset to the practice without a doubt.
Nov 22, 23
Verified Patient

Was able to see Francesca that day beautiful I needed the appt
Nov 18, 23
Verified Patient

I was treated in a timely manner with open ears.
Nov 13, 23
Verified Patient

She tried extra hard to find the cause of my symptons
Nov 13, 23
Verified Patient

All went well as I was sick & needed some medicine.
Nov 8, 23
Verified Patient

My appointment was easy to secure, the wait time was minimal and the provider was FRIENDLY, professional, knowledgeable and patient. She is genuinely concerned and eager to help. Five stars for this NP
Nov 8, 23
Verified Patient

Francesca is kind, knowledgeable, empathetic, and conscientious. I wouldn't hesitate to recommend her or the practice.
Nov 2, 23
Verified Patient

As a walk-in patient @9am, all representatives were remarkably responsive to my appointment need, and got me an appointment @1:30 later that day with a Nurse Practitioner. She (Francesca) was outstanding, thorough, and very attentive to my case. She quickly made logical conclusion of diagnosis and then set into motion bloodwork and other testing to confirm this exact early hypothesis. Extremely positive experience all-around.
Nov 1, 23
Verified Patient

Everyone I dealt with was very professional and friendly.
Oct 31, 23
Verified Patient

BOTH YOUNG LADIES WERE VERY PLESANT AND KNEW WHAT THEY WERE DOING AND THEY TOLD ME WHAT TO EXPECT. THEY DID THEIR JOB VERY WELL.
Oct 30, 23
Verified Patient

The staff was very pleasant and immediately put me at ease. Francesca is wonderful and was extremely helpful with what I was most concerned about. I would give her a rating of 10
Oct 28, 23
Verified Patient

Francesca was the first person to finally listen to me and help me. I would recommend her to anyone who will listen. She is positive, thoughtful and truly listened.
Oct 27, 23
Verified Patient

My appt was with a Nurse Practitioner named Francesca. This was the first time I had met her. She was extremely easy to speak with and was able to answer my questions clearly and with expertise. I would highly recommend her.
Oct 23, 23
Verified Patient

Francesca was great! Ten out of ten!
Oct 18, 23
Verified Patient

Listened carefully and was very thorough.
Oct 17, 23
Verified Patient

They were very helpful in getting me in as quickly as possible
Oct 16, 23
Verified Patient

As always very progressional
Oct 16, 23
Verified Patient

Very comfortable and listened to all my concerns
Oct 11, 23
Verified Patient

Listen to my symptoms as described. Asked me what meds I normally took. Asked my opinion on what normally worked for me with similar illness in past. Asked me why I had recently moved to the area. Carefully listened to my life history & travels. Genuinely seemed to care about me as a person
Oct 11, 23
Verified Patient

Francesca was the nurse practitioner I believe that took care of me and she's very attentive, very concerned. And she listened to everything that I had to say suggestions. And she was, she was very, you know, helpful and I really liked heru00A0
Oct 4, 23
Verified Patient

Francesca was a delight to have taken care of me. Very comforting and explained things in a perfectly clear manner. Would highly recommend her!
Oct 3, 23
Verified Patient

My visit was well done felt very good after i left
Sep 28, 23
Verified Patient

The nurse practitioner was by far the most attentive,medical professional I have ever visited. She listened and seemed to truly care about our needs.,
Sep 25, 23
Verified Patient

My experience was so awesome. I saw the new nurse practitioner and she was perfect. She listened. She was appropriate. She was kind. She looked in. The eye knew what I needed. Talk to me knew what I was there. For help me the best she could the best I've ever had loved her connected. Well, she's a lovely woman.
Sep 6, 23
Verified Patient

Treated with respect
Aug 30, 23
Verified Patient

Treated very well by provider and she wanted to ensure I get correct tests and seen by specialist. Only thing to improve on is following up with my on my test results.
Aug 24, 23
Verified Patient

I thought Francesca was courteous friendly and frank.I was completely at ease with her and I believe she gave me good advice I am going to have an x-ray tomorrow
Aug 15, 23
Verified Patient

Francesca Friel was amazing. She went through every detail to determine the issue. You can tell she wanted to determine the best route for me. It was all very much appreciated.
Aug 9, 23
Verified Patient

Did not see primary physician. Figured she was busy and a PA would do nicely. Met Francesca and absolutely loved her. Knowledgeable and friendly. Prescribed an antibiotic and I left with the wound care clear in my head.
Aug 7, 23
Verified Patient

I would have scored her higher but this was my first encounter with her.
Jul 29, 23
Verified Patient

First time I meet this provider. Very impressed, very knowledgeable. I hope to see her again for my next fowl up. Thanks
Jul 24, 23
Verified Patient

I was extremely happy with the care I received. I am always impressed by someone who "knows what they don't know" and immediately accesses help from someone else!! I am very glad she is our new Nurse Practitioner!!
Jul 23, 23
Verified Patient

I called the office for a same day appt.. Initially they didn't have an opening, but they called around to other offices. When they couldn't find an opening elsewhere, they waited for me to get there from over a half hour away . Great service!
Jul 13, 23
Verified Patient

Was immediate in getting back to me. Listened to me and my concerns and discussed my options.
Jul 11, 23
Verified Patient

Fransceca was a fabulous listener. She was attentive to my medication allergies. She worked really hard to choose the right antibiotic. She was not afraid to go ask for additional advice. She was so easy to talk with. She explained each medication and even thought to discuss the possible need for Diflucan following and antibiotic. I felt so comfortable. 12 hours later I'm already feeling a bit better. It was an awesome experience. Thank you
Jul 10, 23
Verified Patient

Francesca was excellent: attentive, asked questions, displayed knowledge re: approaches to my problem, gave me time to fully explain my issue and to put it into how it affects my lift and the quality. She is a good addition to [Name] [Name] team
Jul 8, 23
Verified Patient

She listed to my needs and concerns and then provided me with a good solution quickly. She also went above and beyond by getting me a referral to an allergist.

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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.