Francesca Friel NP

Locations Insurances

Francesca Friel, NP

Specialties:

Family Medicine / Primary Care

About Francesca Friel

Francesca Friel started her medical education earning an Associate of Science in Nursing at Mercyhurst University in Erie, Pennsylvania. She then furthered her medical expertise, earning her Bachelor of Science in Nursing at St. John Fisher College in Rochester, New York. Francesca then completed her Master in Science, Family Nurse Practitioner, at the Massachusetts College of Pharmacy and Health Sciences, in Boston, Massachusetts.

Francesca’s personal philosophy of care is seeing and treating patients beyond their “chief complaint”. It is important to her to understand what situational factors are contributing to their current state, both good and bad. She has always had a deep respect for her healthcare providers throughout her life and they inspired her to choose the same field of work.

When not at work, she spends her time cooking, reading, and spending time with family and friends.

Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

672 Aquidneck Avenue The Polo Center
Middletown, RI 02842

P: 401-847-0519
Get Directions 41.5058976 -71.28197439999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience
4.7	4.7	4.7

Patient Comments (82)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Oct 4, 24
Verified Patient

45 minutes after my appointment time, I had to go looking for the nurse practitioner. Once I found her, I had a very cursory examination. It wasn't very satisfying, I'm afraid, because usually I'm very happy to be a patient there.
Sep 30, 24
Verified Patient

Francesca was fantastic! She really took the time to to give me valuable info on my health plan and health woes.
Sep 27, 24
Verified Patient

Francesca was both personal and professional at all times. She has amazing social skills and excellent medical knowledge.One suggestion ... there is nothing online that summarizes my visit. That would be useful to have for my records. Thanks.
Sep 26, 24
Verified Patient

really relatable, knowledgeable, compassionate
Sep 26, 24
Verified Patient

I called this morning and was given an appointment this afternoon.Excellent patient care.
Sep 23, 24
Verified Patient

NP Francesca Friel was excellent. She listened to my concerns put together an extremely timely CT Scan and called me after to go over the findings and made a plan. I could not have asked for a better experience. Office staff was also wonderful. Very professional and kind.
Sep 17, 24
Verified Patient

I had no problem. I pressed a one and didn't mean to. I thought I pressed a two after it and I pressed a one after it. I meant ten. It has always been top-notch care and I never have a problem when I go into that office. And I always get the answers I need and go out with the medications I need. So please don't put that as a negative because it wasn't. I just misplaced my fingers as usual. But take that as an absolute yes. Always the best. Thank you.
Sep 16, 24
Verified Patient

PROVIDER WAS ON TIME, NEW MY CASE HISTORY AND WAS VERY NICE AND POLIET. WAS IN AND OUT IN A SHORTAMOUNT OF TIME. I LIKED HER VERY MUCH.
Sep 11, 24
Verified Patient

Very attentive, clearly describing diagnosis and remedies.
Sep 9, 24
Verified Patient

I was seen quickly when I arrived. NP was extremely knowledgeable and efficient,
Sep 7, 24
Verified Patient

The professionalism and knowledge shown by Francesca was excellent!
Sep 6, 24
Verified Patient

the entire staff at the Middletown office is outstanding.
Aug 20, 24
Verified Patient

Did everything well. Concerned, inquiring and genuinely caring
Aug 14, 24
Verified Patient

I had a very good experience there yesterday. The nurse practitioner was wonderful, listened to everything I said, and we came up with a game plan for my health. We really appreciate her honesty and she was wonderful. Thank you very much.
Aug 13, 24
Verified Patient

Francesca was amazing. I would go back to her anytime.
Aug 12, 24
Verified Patient

Exceptionally well run !
Aug 9, 24
Verified Patient

Just keep doing what you're doing!
Aug 7, 24
Verified Patient

you talked to me and responded in a good timely manner. i am very happy with the response to my needs by my doctors office.
Aug 6, 24
Verified Patient

I was amazed to get a same day appointment and not to have to wait too long to see Francesca.
Aug 6, 24
Verified Patient

Nurse practiotioners are not Doctors.
Aug 5, 24
Verified Patient

Francesca was very thorough and attentive. She has great patience and understanding of my issues
Aug 3, 24
Verified Patient

This was my first time seeing Francesca, and she was great. I would highly recommend her to others.
Aug 2, 24
Verified Patient

Francesca is Amazing!! She is young energetic, and knowledgeable about women's health
Jul 31, 24
Verified Patient

If possible one improvement that should be made is scheduling labs for annual physical ahead of time so when you go to your appointment the doctor have the results available to review with the patient instead of scheduling them after the appointment and have to go back for a review
Jul 22, 24
Verified Patient

Great office. Couldn't see [Name] [Name], but Francesca was excellent.
Jul 19, 24
Verified Patient

Able to see me same day and was onetime. In and out. Thank you
Jul 9, 24
Verified Patient

The provider did not really address the reasons for my visit. I left without receiving the advice/suggestions to improve my situation.
Jul 9, 24
Verified Patient

First time seeing Francesca. She's fantastic! I had a bit of a sensitive circumstance that brought me in. She was so kind, thoughtful and informative. Francesca is a gem! The woman that did my initial check (weight, Bp, etc) was absolutely lovely. At check out, the staff member was kind, thoughtful and sensitive to the circumstances. Could not have had a better experience.
Jul 8, 24
Verified Patient

The P A was familiar with my problem today and explained because of the Sat and Sunday delay was the reason I would be put on prednisone instead of colsetrene(Spelling). She was delighttful and fun to speak with us. I was sooo glad to have obtained an appointment. [Name]
Jul 6, 24
Verified Patient

Francesca was caring, attentive and sensitive.
Jul 3, 24
Verified Patient

Responded almost immediately with the need for me to get an ekg ordered by [Name] [Name]u00A0
Jun 28, 24
Verified Patient

friendly and knowledgeable/
Jun 14, 24
Verified Patient

I always experience compassionate , skilled care from all of the staff at this office.
Jun 12, 24
Verified Patient

It would be nice to have lab work done ahead of time so could discuss at appointment.
Jun 2, 24
Verified Patient

Extremely personable and explained, offered professional recommendations.
May 31, 24
Verified Patient

Everything excellent!
May 29, 24
Verified Patient

Francesca was knowledgeable, helpful, and really cared about my eye.
May 24, 24
Verified Patient

Francesca Friel was kind, friendly, knowledgeable, caring, compassionate, & funny! She instantly made me feel at ease, listened intently and worked with me instead of talking at me. One of the best medical visits I have ever had!
May 17, 24
Verified Patient

NP Francesca set up a plan to move forward, to start with blood tests. I was very pleased with the session and results. [Name] [Name]u00A0
May 16, 24
Verified Patient

Francesca is an amazing, smart , attentive, health care specialist. I have referred my wife [Name] [Name] to see her, as I feel she is the best most complete practitioner I have ever had in my 65 years of life! She is the reason we stay at SCH . Also the reception staff is wonderful also .
May 15, 24
Verified Patient

I thought Francesca Friel was really thorough with her questions and was a great listener and was very knowledgeable and informed. But I really appreciated being listened to and talking about all manner of topics, just holistically looking at my health picture and helping me figure out some goals and also afterwards following up with me when I got a blood panel test to discuss the results. I found her just the best medical person I've been to in Rhode Island. And yeah, I can't speak highly enough about Francesca. In fact, I've recommended my husband go see her as well.
May 14, 24
Verified Patient

Timely, considerate, caring, and totally supportive of my needs
May 12, 24
Verified Patient

The provider listened to me and heard me. I had two different things going on at the same time and she took care of each issue.
May 10, 24
Verified Patient

I have COVID and had messaged the nurse practitioner and she offered a virtual visit, which I thought was great. And she had a thorough discussion with me as to whether or not I should start Paxlovid. And I was very pleased.
May 9, 24
Verified Patient

Francesca was extremely knowledgeable, kind and supportive. I felt that she was listening to me and understood my needs. She is an awesome caregiver!
May 9, 24
Verified Patient

no problems at all!!
May 3, 24
Verified Patient

This visit was very helpful and informative.
May 1, 24
Verified Patient

I called for an appointment just to get looked at for a sinus infection around 2 in the afternoon and asked to be seen in the next couple of days, but was told that I could be seen at 2:15 which was great. I got to the office and didn't wait long to be seen, Francesca checked me out and was very friendly and nice, she sent a prescription in for me and I was out by 3, very impressed with getting me in so soon and out quickly.
Apr 30, 24
Verified Patient

Francesca saw me because [Name][Name] was busy. She was wonderful, knowledgeable and very engaging. Thanks Francesca
Apr 27, 24
Verified Patient

Everything and everyone was good . Thank you.u00A0
Apr 16, 24
Verified Patient

I was seen very quick, the provider was patient and kind. No changes needed!
Apr 15, 24
Verified Patient

Got appt same day I called. Fast & easy
Mar 30, 24
Verified Patient

It was a very good visit. I am considering changing to this provider since she seemed very comfortable in dealing with an older patient.
Mar 29, 24
Verified Patient

Francesca was excellent. Very astute and thoughtful. She really thought about what was right for me.
Mar 20, 24
Verified Patient

Fran who is a NP was warm and friendly. She listened to my concerns and was very helpful. Good experience.
Mar 8, 24
Verified Patient

Francesca was amazing . She took good care of me!!!!
Mar 4, 24
Verified Patient

Very professional; efficient without being impersonal. Treated with kindness and respect.Thank you.
Feb 16, 24
Verified Patient

Called and was seen that day by the NP. My provider was not working.
Feb 16, 24
Verified Patient

Francesca was wonderful. She listened and was very open and caring with me. I would definite feel comfortable seeing her again.
Feb 12, 24
Verified Patient

Francesca was at the top of her game answering all my concerns and she provided recommendations for my condition. She always spends time required to fully understand a condition and provides medical care and feedback.
Feb 12, 24
Verified Patient

I really liked my visit with Francesca. She put me at ease and listened to my issues. I would go see her again.
Feb 2, 24
Verified Patient

Great vibes <3
Feb 2, 24
Verified Patient

Very timely and electronic means to communicate was great
Feb 2, 24
Verified Patient

The provider I saw, Francesca Friel, she isn't my normal primary care provider, but she is probably one of the best health care providers I've ever interacted with, and I'm 35 years old. She really took the time to listen to what was going on. I told her the struggle I was having with my referral, and she personally helped me call other providers so that I was able to be seen in a timely manner for a pressing health issue, and she just went above and beyond to listen to everything that was concerning me and talk through it and figure out what was the root of the issue. So she was absolutely amazing.
Jan 30, 24
Verified Patient

she was very nice and attentive and helpful
Jan 28, 24
Verified Patient

Being seen on schedule and providing a listing ear and genuine regarding my health
Jan 24, 24
Verified Patient

I have no comment because everything was taken care of in a timely manner. I don't have any regrets or negative responses to anything. Thank you.
Jan 23, 24
Verified Patient

Staff cordial, courteous. Seen in timely fashion. Visit went well, concerns addressed satisfactorily. No complaints, feel comfortable with the office.
Jan 22, 24
Verified Patient

I was able to be seen the same day I called and was given rxs to help with my infection
Jan 22, 24
Verified Patient

I had a wonderful experience with NP Francesca! I was seeing her today because my PCP doesn't work on Mondays and I had conjunctivitis. For the first time in a very long time, I felt listened too and supported. Thanks Francesca for taking the time!
Jan 19, 24
Verified Patient

U did great
Jan 13, 24
Verified Patient

I appreciated being seen on time. The administrative staff was polite and friendly and Francesca was really good, answered all my questions and was very helpful. It was a pre-op appointment and the technician or the PA who took my vitals and did the EKG was also really good.
Jan 11, 24
Verified Patient

NP Friel was thorough, professional and compassionate. She listened carefully to my issue and took her time reaching a conclusion and plan of approach. I felt extremely well cared for. Thank you.
Jan 10, 24
Verified Patient

She is the best. Came up with a plan of care that we discussed as adults. Didnt try and sell me on things that were not necessary. Listened to the amount of pain i am in. Gave me solid medical advice and the referral going forwards. 10/10 I wish all providers were like her. It really made my week.
Jan 9, 24
Verified Patient

I really liked my NP Francesca. She was thorough, compassionate and attentive. It was a good experience.Also I can't pronounce her name but the young woman that drew my blood was excellent at her job. Ive had some bad experiences in the past but not this time.
Jan 8, 24
Verified Patient

Thought the NP did an excellent job
Jan 6, 24
Verified Patient

The Dr and nurses showed kind concern for my well being.
Jan 3, 24
Verified Patient

Francesca was very friendly and thorough.
Jan 2, 24
Verified Patient

I feel that I got the best care everyone cared about me and my wellness
Dec 31, 23
Verified Patient

This was my first time meeting with Francesca Friel, NP. She was delightful and very attentive to my questions and concerns. Mitigated some of my concerns that I wasn't able to see my primary care physician Dr. [Name] [Name] before the end of 2023.
Dec 29, 23
Verified Patient

Francesca was a good nurse practitioner - I was pleased to see her in the doctor's absence!
Dec 23, 23
Verified Patient

I was so grateful to get an appointment on the Friday leading into the Christmas weekend.

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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

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Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.