Francesca Friel NP

Locations Insurances

Francesca Friel, NP

Specialties:

Family Medicine / Primary Care

About Francesca Friel

Francesca Friel started her medical education earning an Associate of Science in Nursing at Mercyhurst University in Erie, Pennsylvania. She then furthered her medical expertise, earning her Bachelor of Science in Nursing at St. John Fisher College in Rochester, New York. Francesca then completed her Master in Science, Family Nurse Practitioner, at the Massachusetts College of Pharmacy and Health Sciences, in Boston, Massachusetts.

Francesca’s personal philosophy of care is seeing and treating patients beyond their “chief complaint”. It is important to her to understand what situational factors are contributing to their current state, both good and bad. She has always had a deep respect for her healthcare providers throughout her life and they inspired her to choose the same field of work.

When not at work, she spends her time cooking, reading, and spending time with family and friends.

Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

672 Aquidneck Avenue The Polo Center
Middletown, RI 02842

P: 401-847-0519
Get Directions 41.5058976 -71.28197439999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience
4.8	4.8	4.7

Patient Comments (89)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Jan 31, 25
Verified Patient

Nurse Practioner Francesca was great, She to care about what I was going thru. I don't know how to become a permanent client because I would
Jan 25, 25
Verified Patient

Discussed health issue with nurse and she thought it was better to be seen. I was able to have an appointment that afternoon. Nurse practitioner friendly, knowledgeable and reviewed chart while talking. I'm happy with Southcoast Health so far !
Jan 24, 25
Verified Patient

Francesca always listens and uses information to make correct decisions on my health. I dont want to use any other doctor now after multiple visits with her and the high quality and consistent care she provides.
Jan 23, 25
Verified Patient

Love you guys
Jan 18, 25
Verified Patient

No wait at all. Francesca couldn't have been more thorough. Not the 1st time that she has taken care of meet. She is an outstanding NP. She definitely is a gem.
Jan 14, 25
Verified Patient

NP seemed dismissive of my symptoms. Her bedside manner was very condescending and the visit felt rushed. I felt like she was bothered to see me and only spent about 5-10 mins or so in the room talking to me.
Jan 14, 25
Verified Patient

Francesca is fabulous! She listens gives options makes you feel comfortable
Jan 7, 25
Verified Patient

Francesca is awesome and helped me out ! I was thankful to get in so quickly since I had a strange rash !
Jan 5, 25
Verified Patient

I love this office and everyone in it is very professional!
Jan 3, 25
Verified Patient

Fransceca was an amazing help to me in a very fast time. Very grateful to her for her help.
Dec 28, 24
Verified Patient

My experience at that office is perfect. I never have a problem. The information was spot on, told me what to do, how to help with it, made appointments for me, woke up back to me, checked me out, were kind, courteous, and caring.
Dec 23, 24
Verified Patient

Enjoyed visit, was very professional .
Dec 23, 24
Verified Patient

All is fine the way it is. There is always room for improvement.
Dec 20, 24
Verified Patient

Francesca was concerned about my overall health, not just my physical health. My emotional well being was a factor in my health.I am grateful.
Dec 20, 24
Verified Patient

All was great. The team was very responsive and helpful in taking care of me and my health needs.
Dec 17, 24
Verified Patient

They took care of me quickly, since I felt awful. The visit was very helpful.
Dec 10, 24
Verified Patient

Francesca was very professional; I did not feel rushed and she was extremely helpful.
Dec 9, 24
Verified Patient

Francesca is absolutely wonderful to me She "gets" my frustrations with Alzheimers, listens to me, and is not afraid to tell me I'm wrong when I AM WRONG!
Dec 5, 24
Verified Patient

Francesca was awesome and asked for a doctor to look at some test results to be sure she was on the right track. I always appreciate when doctors ask for another opinion!
Dec 4, 24
Verified Patient

My experience with Francesca was wonderful. Very courteous and professional. She had a genuine concern about my health and discussed making a plan to look after my health.
Dec 3, 24
Verified Patient

You all went above and beyond today!! Our daughter just recently moved back home and desperately needed a PCP and new patient appointment. Starting with NP Francesca , right through to [Name] and everyone at the front desk, all of you worked your [Name] to make this appointment happen today. YOU ALL ROCK
Nov 25, 24
Verified Patient

Nurse Practitioner Friel was professional, knowledgeable, and an excellent communicator.
Nov 23, 24
Verified Patient

Friendly, informative, fast service. Great job!!!!
Nov 19, 24
Verified Patient

I was seen in an unplanned appointment. Staff was very professional. I am very satisfied with the treatment I have received at this facility.
Nov 17, 24
Verified Patient

Both support person and Nurse treated me as though i was dealing with "stress" symptoms. It was an insulting way to be treated. I'm a 72 year old professional person; i expect and hope for respect.
Nov 15, 24
Verified Patient

Francesca NP makes it easy to communicate. Takes the time to explain everything. Answered all questions on my concerns. I appreciate her so much! She doesn't look through you, she looks at you. That's so important!
Nov 11, 24
Verified Patient

Just the registration and the assistant for the provider's
Nov 8, 24
Verified Patient

Great experience. On time, thorough, follow through from previous appts
Nov 8, 24
Verified Patient

Francesca was great, she listened carefully and seemed genuinely concerned for my health. I appreciated the advice and diagnosis and feel better today.
Nov 8, 24
Verified Patient

Franchesca is a phenomenal provider, she was extremely supportive and provided helpful feedback regarding an upcoming medical procedure as well as post-op follow up. I also work in healthcare and as someone that has seen/experienced subpar services, we need more providers like her!
Nov 1, 24
Verified Patient

No complaints! I was seen very quickly and was well taken care of re: my issues
Nov 1, 24
Verified Patient

Francesca was patient, professional and knowledgeable. I felt I was cared for and understood. She ordered relevant tests and called in a prescription. She did a very thorough job.
Oct 28, 24
Verified Patient

To a person, all Staff conducted themselves as professional & caring Healthcare providers. Great experience.
Oct 19, 24
Verified Patient

Everything was great a little more waiting then I thought it would be but the dr was great
Oct 16, 24
Verified Patient

Friendly, professional, courteous,
Oct 14, 24
Verified Patient

Receptive, caring, knowledgeable, important Felt like the only person in the practice, as if we could take all the time that we needed.
Oct 14, 24
Verified Patient

She explained that I should get a shingle shot at my pharmacy and she offered the flu shot right in the office. I also was able to get my lab work done while I was there. I was very comfortable about my healthcare today when I left the office.
Oct 4, 24
Verified Patient

45 minutes after my appointment time, I had to go looking for the nurse practitioner. Once I found her, I had a very cursory examination. It wasn't very satisfying, I'm afraid, because usually I'm very happy to be a patient there.
Oct 4, 24
Verified Patient

Availability of either MD or NP/PA to Diagnose acute Health problems in a timely manner
Oct 3, 24
Verified Patient

Francesca was easy to relate toWas informative and professional
Sep 30, 24
Verified Patient

Francesca was fantastic! She really took the time to to give me valuable info on my health plan and health woes.
Sep 27, 24
Verified Patient

Francesca was both personal and professional at all times. She has amazing social skills and excellent medical knowledge.One suggestion ... there is nothing online that summarizes my visit. That would be useful to have for my records. Thanks.
Sep 26, 24
Verified Patient

really relatable, knowledgeable, compassionate
Sep 26, 24
Verified Patient

I called this morning and was given an appointment this afternoon.Excellent patient care.
Sep 23, 24
Verified Patient

NP Francesca Friel was excellent. She listened to my concerns put together an extremely timely CT Scan and called me after to go over the findings and made a plan. I could not have asked for a better experience. Office staff was also wonderful. Very professional and kind.
Sep 17, 24
Verified Patient

I had no problem. I pressed a one and didn't mean to. I thought I pressed a two after it and I pressed a one after it. I meant ten. It has always been top-notch care and I never have a problem when I go into that office. And I always get the answers I need and go out with the medications I need. So please don't put that as a negative because it wasn't. I just misplaced my fingers as usual. But take that as an absolute yes. Always the best. Thank you.
Sep 16, 24
Verified Patient

PROVIDER WAS ON TIME, NEW MY CASE HISTORY AND WAS VERY NICE AND POLIET. WAS IN AND OUT IN A SHORTAMOUNT OF TIME. I LIKED HER VERY MUCH.
Sep 11, 24
Verified Patient

Very attentive, clearly describing diagnosis and remedies.
Sep 9, 24
Verified Patient

I was seen quickly when I arrived. NP was extremely knowledgeable and efficient,
Sep 7, 24
Verified Patient

The professionalism and knowledge shown by Francesca was excellent!
Sep 6, 24
Verified Patient

the entire staff at the Middletown office is outstanding.
Aug 20, 24
Verified Patient

Did everything well. Concerned, inquiring and genuinely caring
Aug 14, 24
Verified Patient

I had a very good experience there yesterday. The nurse practitioner was wonderful, listened to everything I said, and we came up with a game plan for my health. We really appreciate her honesty and she was wonderful. Thank you very much.
Aug 13, 24
Verified Patient

Francesca was amazing. I would go back to her anytime.
Aug 12, 24
Verified Patient

Exceptionally well run !
Aug 9, 24
Verified Patient

Just keep doing what you're doing!
Aug 7, 24
Verified Patient

you talked to me and responded in a good timely manner. i am very happy with the response to my needs by my doctors office.
Aug 6, 24
Verified Patient

I was amazed to get a same day appointment and not to have to wait too long to see Francesca.
Aug 6, 24
Verified Patient

Nurse practiotioners are not Doctors.
Aug 5, 24
Verified Patient

Francesca was very thorough and attentive. She has great patience and understanding of my issues
Aug 3, 24
Verified Patient

This was my first time seeing Francesca, and she was great. I would highly recommend her to others.
Aug 2, 24
Verified Patient

Francesca is Amazing!! She is young energetic, and knowledgeable about women's health
Jul 31, 24
Verified Patient

If possible one improvement that should be made is scheduling labs for annual physical ahead of time so when you go to your appointment the doctor have the results available to review with the patient instead of scheduling them after the appointment and have to go back for a review
Jul 22, 24
Verified Patient

Great office. Couldn't see [Name] [Name], but Francesca was excellent.
Jul 19, 24
Verified Patient

Able to see me same day and was onetime. In and out. Thank you
Jul 9, 24
Verified Patient

The provider did not really address the reasons for my visit. I left without receiving the advice/suggestions to improve my situation.
Jul 9, 24
Verified Patient

First time seeing Francesca. She's fantastic! I had a bit of a sensitive circumstance that brought me in. She was so kind, thoughtful and informative. Francesca is a gem! The woman that did my initial check (weight, Bp, etc) was absolutely lovely. At check out, the staff member was kind, thoughtful and sensitive to the circumstances. Could not have had a better experience.
Jul 8, 24
Verified Patient

The P A was familiar with my problem today and explained because of the Sat and Sunday delay was the reason I would be put on prednisone instead of colsetrene(Spelling). She was delighttful and fun to speak with us. I was sooo glad to have obtained an appointment. [Name]
Jul 6, 24
Verified Patient

Francesca was caring, attentive and sensitive.
Jul 3, 24
Verified Patient

Responded almost immediately with the need for me to get an ekg ordered by [Name] [Name]u00A0
Jun 28, 24
Verified Patient

friendly and knowledgeable/
Jun 14, 24
Verified Patient

I always experience compassionate , skilled care from all of the staff at this office.
Jun 12, 24
Verified Patient

It would be nice to have lab work done ahead of time so could discuss at appointment.
Jun 2, 24
Verified Patient

Extremely personable and explained, offered professional recommendations.
May 31, 24
Verified Patient

Everything excellent!
May 29, 24
Verified Patient

Francesca was knowledgeable, helpful, and really cared about my eye.
May 24, 24
Verified Patient

Francesca Friel was kind, friendly, knowledgeable, caring, compassionate, & funny! She instantly made me feel at ease, listened intently and worked with me instead of talking at me. One of the best medical visits I have ever had!
May 17, 24
Verified Patient

NP Francesca set up a plan to move forward, to start with blood tests. I was very pleased with the session and results. [Name] [Name]u00A0
May 16, 24
Verified Patient

Francesca is an amazing, smart , attentive, health care specialist. I have referred my wife [Name] [Name] to see her, as I feel she is the best most complete practitioner I have ever had in my 65 years of life! She is the reason we stay at SCH . Also the reception staff is wonderful also .
May 15, 24
Verified Patient

I thought Francesca Friel was really thorough with her questions and was a great listener and was very knowledgeable and informed. But I really appreciated being listened to and talking about all manner of topics, just holistically looking at my health picture and helping me figure out some goals and also afterwards following up with me when I got a blood panel test to discuss the results. I found her just the best medical person I've been to in Rhode Island. And yeah, I can't speak highly enough about Francesca. In fact, I've recommended my husband go see her as well.
May 14, 24
Verified Patient

Timely, considerate, caring, and totally supportive of my needs
May 12, 24
Verified Patient

The provider listened to me and heard me. I had two different things going on at the same time and she took care of each issue.
May 10, 24
Verified Patient

I have COVID and had messaged the nurse practitioner and she offered a virtual visit, which I thought was great. And she had a thorough discussion with me as to whether or not I should start Paxlovid. And I was very pleased.
May 9, 24
Verified Patient

Francesca was extremely knowledgeable, kind and supportive. I felt that she was listening to me and understood my needs. She is an awesome caregiver!
May 9, 24
Verified Patient

no problems at all!!
May 3, 24
Verified Patient

This visit was very helpful and informative.
May 1, 24
Verified Patient

I called for an appointment just to get looked at for a sinus infection around 2 in the afternoon and asked to be seen in the next couple of days, but was told that I could be seen at 2:15 which was great. I got to the office and didn't wait long to be seen, Francesca checked me out and was very friendly and nice, she sent a prescription in for me and I was out by 3, very impressed with getting me in so soon and out quickly.
Apr 30, 24
Verified Patient

Francesca saw me because [Name][Name] was busy. She was wonderful, knowledgeable and very engaging. Thanks Francesca
Apr 27, 24
Verified Patient

Everything and everyone was good . Thank you.u00A0

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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.