Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Family Medicine

    1030 President Avenue Suite 1004
    Fall River, MA 02720

    P: 508-973-9600

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.8
4.8
4.9
5

Patient Comments (38)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Hello, hi. So what this facility and the doctors do well is take the time to listen thoroughly to the medical concerns and act quickly upon them thoroughly. You know, go through the process of getting down to the root of the problem. They're very good at that. They're very efficient at finding the problem and solving it. And also they are prompt to take care of any medical that may arise. Very, very different from other facilities. So I rate this place a 10 definitely. One of the best doctors in the region I have.

  • I feel that Erica gave me good information regarding my metric's and listened to my input and personal experience.

  • It was all good

  • I sent a my Chart message to my PCP. I received a prompt response and I was scheduled to see one of the NP for a same day visit . The Nurse practitioner and the medical assistants were phenomenal. I have always had a great experience at Dr Salter's office .

  • Erica Espindle is exceptional. She is professional and very very kind and understanding. I feel very comfortable with her and feel very fortunate to have her. She really is the best.

  • My experience was excellent

  • The NP Erika who works with [Name] [Name] [Name] was excellent. It was my 1st time seeing her and I appreciate her explanations, outside referral to a specialist as well as her gentle demeanor.. Thank You Erika…

  • I've been coming to my appointments with you guys for years, you guys improve all on your own so with that being said I don't think you guys need any improvement, you'll are doing an excellent job, Thank you.

  • Excellent doctor and staff. I'm so impressed. I will recommend to my coworkers, family, and friends. Thank you very much.

  • I am very pleased with my Doctor and the staff.

  • All the staff is very professional and caring. It's a pleasure being under the care of this group.

  • Erika is a very, very good provider. She talks to you about what's going on. She explains everything. She keeps me calm because I have high blood pressure sometimes, and I really like her. I like everything about your practice, to be honest with you. I've been coming for a few years now, and I'm very happy at your facility.

  • Erika was very friendly, asked quite a few questions regarding my health, and decided that possibly physical therapy would help and what my problem was. So as far as that, I can't give any bad things against her. I thought she was excellent. Thank you.

  • Very professional an listening to me was also outstanding

  • It was a very positive experience. Erika was familiar with the history and it went well and efficiently and she prepared us for a positive outcome.

  • Greattttttt

  • First appointment with Erika the nurse practitioner. She listened very carefully to me and took her time to explain everything to me.

  • Erika knew right away what the problem was.I don't know if Erika knew how huge the prescribed pills would be. That would've been a good thing to discuss. Also, I'm not quite sure how long before I can normally be with others without a mask.

  • Erika was unbelievable. She listened. She was thorough beyond belief and addressed my symptoms without most urgency. She and [Name] [Name] both are who other providers should look to as best practice.

  • Erika is lovely! Super personable and just always a great experience. [Name] is incredible as well but I just didn't get to see her this time due to appointments booking way out.

  • Erika was great. She listened to me and ordered follow up tests.

  • Great listener, easy to speak to very informative … I message provider on my chart great communication

  • The nurse practitioner was very nice and was able to see me early. Would make an appointment with her again. Thanks you

  • My providers at SouthCoast have always respected me. I believe in self advocacy and having a strong understanding of my body and its quirks. I trust my providers and hope we continue this relationship. All my providers with the exception of one are here, and I wish he were with you.

  • Very good experience, no complaints.

  • Always a pleasure dealing with everyone in the office!

  • Erika took the time to keep me calm and relaxed throughout my office visit. She made me feel at ease and did not make me feel rushed. Erika went above and beyond by calling to check in me personally.

  • i saw Erika Espindle nurse practitioner and she is the best i have ever seen, she is just great. please don't change anything. looking forward to seeing Doctor [Name] [Name] on the 27th of this month for the first time due to the fact that doctor [Name] retired .

  • I did not have to wait long for my appointment and the staff was courteous and helpful.

  • Erika was super nice answered all my questions..I am very comfortable with Erika ..I had a great experience..no improvement needed the office is great ..

  • Erika took the time to listen to and empathize with my health concerns. I did not feel rushed at all. Together we came up with a plan of care and arranged a follow up visit. Thank you Erika for your thorough care!

  • My first visit with Erika. put my mind at ease. I'm glad I was to be seen so quickly.

  • She was good.

  • I am always seen in a timely manner and treated with kindness and respect.

  • They are very professional, attentive and respectful. Everything was very fast.

  • I think Erika did everything extremely well. She was extremely thorough, professional, and so nice on top of it all. I highly recommend her.

  • Erika was excellent

  • I always receive the best of care. No improvement necessary at this time.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.