Crystal O'Connell, NP
Specialties:
Weight Loss & Management / Weight Management
Locations
Practicing at the following locations:
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Southcoast Health Weight Loss Center
300 Hanover Street Suite 1E
Fall River,
MA 02720
P: 508-973-1850
Get Directions
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Weight Management
100 Independence Drive Suite 6
Hyannis,
MA 02601
P: 508-973-1850
Get Directions
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
| Rating |
Willingness to recommend provider’s office |
Overall Provider Experience |
| 4.9 |
4.9 |
4.9 |
Patient Comments (48)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Crystal is easy to talk to, she listens and suggests helpful information to help me achieve my goals. She is just as excited for my weight loss as I am and that's the type of provider I want.
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Everyone was pleasant and professional. Provider was great and focused on my needs.
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Crystal was very informative and had a great personality made me feel at ease. She was directing me on the right path. Awesome
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Answered my questions to my satisfactory understanding! Gave ma ideas on how to achieve my goals!
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These appointments are a discussion. Healthy eating, maintaining exercise and obstacles, if any.I enjoy these appointments.
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Knowledgeable, attentive and polite
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The telehealth was not working on my device but staff was helpful and rescheduled in a timely manner.
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Crystal listened to me and had empathy with what I had been through. There was no judgment. She just worked out a plan that would help me reach my goals. I felt hopeful after I was done speaking with her.
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I liked this telehealth especially since it was Christmas Eve and everyone is so busy. My appointment was right on time and I was very happy with results.
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Crystal O Connellu00A0was wonderful! Very professional, highly compassionate and respectful, and definitely knowledgeable in the field. So happy with the care I am receiving.
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The provider explained the options and outlined each decision's pros and cons. After providing clear and detailed information, she allowed me to choose. Her explanation made me feel confident and secure in making an informed decision.
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Talking with Crystal is very easy. She takes the time to listen and answer all of your questions.
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Thank you so much for always taking great care of me and listening to my health concerns. I truly appreciate it.
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Nothing, everything was professional, the place was very nice, everything was excellent.
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Provider is informed, listens to patients, discussing options. Office staff is excellent. Couldn't have better things to say! After years if weight gain and related health complications, someone finally listened and I am now down 45 pounds and no longer a cardiac risk. Couldn't be happier with this providers willingness to listen and to treat me like an individual. A rarity with today's manage card and insurance dictatorship to their bottom line at the expense of the patient.
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Crystal is very professional and knowledgeable in her field.
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I really appreciate the staff as everyone is kind and friendly as well as understanding.
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Crystal is great. I look forward to my appointments with her, as she always shares such interesting and helpful tips.
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Crystal was very nice and respectful. she listened to me and ensured that I fully understood what was going on throughout the appointment
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Provide link to telehealth before visit or at least communicate to patient that it will be sent in text message at the exact time the appointment will start for you to join. Did not have any info about that and was very confused and concerned when appointment time came and had no link
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Great experience, although the office across the hall being renovated could've been more attentive in letting me know the office moved locations.
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Everything went like clockwork
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Extremely easy process start to finish
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They were very pleasant and friendly They make feel comfortable
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The online medical portal is very helpful
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Crystal was informative, friendly, on time and so helpful.
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Easy to talk to, diet options and progress discussions
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Positive attitudes, respectful, timely, so knowledgeable. Great appt
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I thought the provider always listen, and was informed about my health, and took into consideration how I felt and what was right for my particular medication and lifestyle
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Crystal is always so pleasant and very knowledgeable!!
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Knowledgeable , respect, courteous taking the time to explain everything
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Crystal was fantastic. Excellent bedside manner. Personable and knowledgeable. Keeping me on track!
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Crystal is very efficient and supportive of her patients and understanding.
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Crystal was wonderful and very kind.
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Crystal was very knowledgeable and very attentive to my needs and my questions. It was a great experience. Can't wait to see her again.
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Crystal was amazing, as always, and [Name] was so friendly and pleasant!
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It was a very good appointment. I really like The technology of telehealth The provider was very pleasant and informed
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Caring and positive attitude
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Crystal is great. She listens and understands the real struggles of weight loss. It's appreciated because weight loss is such a struggle sometimes.
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Courteous and efficient staff.
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Crystal Lynn O'Connell NP was great and very informative. Chances are I will continue to make future appointments with her. Super friendly and knows her stuff.
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She encouraged me, told me I was doing great and totally changed my attitude during this visit. I was ready to give up. She gave me the encouragement to keep going.
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She was very knowledgeable and easy to talk with.
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Thanks to Crystal o'Connell I was finally able to get my medicine and the prescription. It was perfect. It was a perfect appointment a perfect day. I was very happy and I got my medicine that I haven't been able to get in a couple months all around a perfect day. perfect appointment. I was so happy with her.
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Excellent staff and very knowledgeable!!
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Shout out to [Name] for being patient, efficient, & kind. Great staff all together and Crystal was great as well! From a provider standpoint, Crystal is a great addition to the medical weight loss program!
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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.
