Locations
Practicing at the following locations:
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Southcoast Health Weight Loss Center
300 Hanover Street Suite 1E
Fall River, MA 02720P: 508-973-1850
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Weight Management
100 Independence Drive Suite 6
Hyannis, MA 02601P: 508-973-1850
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Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (28)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Crystal was amazing, as always, and [Name] was so friendly and pleasant!
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It was a very good appointment. I really like The technology of telehealth The provider was very pleasant and informed
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Caring and positive attitude
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All well done.
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Crystal is great. She listens and understands the real struggles of weight loss. It's appreciated because weight loss is such a struggle sometimes.
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Courteous and efficient staff.
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Crystal Lynn O'Connell NP was great and very informative. Chances are I will continue to make future appointments with her. Super friendly and knows her stuff.
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She encouraged me, told me I was doing great and totally changed my attitude during this visit. I was ready to give up. She gave me the encouragement to keep going.
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She was very knowledgeable and easy to talk with.
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Thanks to Crystal o'Connell I was finally able to get my medicine and the prescription. It was perfect. It was a perfect appointment a perfect day. I was very happy and I got my medicine that I haven't been able to get in a couple months all around a perfect day. perfect appointment. I was so happy with her.
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Excellent staff and very knowledgeable!!
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Shout out to [Name] for being patient, efficient, & kind. Great staff all together and Crystal was great as well! From a provider standpoint, Crystal is a great addition to the medical weight loss program!
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Crystal is the best.
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Everyone was friendly, informed, and helpful. Great experience 10/10 would recommend
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Another amazing visit, I left feeling listened too, understood, and with the tools I needed to succeed. She made me feel comfortable and congratulated my loss, never saying it wasn't enough. She gave me many options to avoid a shortage in meds so I didn't go without. Thank you so much.
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The wait time was a bit long but she was an excellent provider so nice and took her time with me !! Which why I could see the hold up for the appointment time !! But she was so attentive!! Would recommend her to anyone
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Very professional and helpful provider
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Office staff pleasant and friendly.
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It was a pleasure attending to my appointment and spending a little time with Ms. O'Connell. It was my first visit with Crystal, and she was fantastic. She was kind and very knowledgeable, and she knew a few of my friends which made the visit very easy.
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There is nothing negative to say at all! The staff here all of them are so friendly and nice, I will have so far have very nice things to say about this office and there staff
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Excellent care, she's wonderful thank you
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Every nice understanding and even tho it was a telehealth visit. Things were not rushed Greatly appreciated
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Crystal really listened and also gave me some great nutrition tips during my appointment
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Crystal is amazing!!! Check in staff not very friendly and very condesending.
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Crystal was knowledgeable and personable.
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She was very informative about information I need and can use. Very nice women. I didn't feel rushed like I normally do when I have appointments with other specialists.
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It's a pleasure to be seen by this wonderful team of kind and knowledgeable providers and staff. Fabulous experience!
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Crystal was to the point, very knowledgeable and empathetic to my situation. I really enjoyed the appointment.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.