Charles Shana MD

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Charles Shana, MD

Specialties:

Gastroenterology

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About Charles Shana

Specializing in gastroenterology, Dr. Shana is in practice at Truesdale Medical Specialties Associates in Fall River. He is on the active medical staff at Charlton Memorial Hospital.

Dr. Shana received his medical degree from Yale University School of Medicine, and completed his residency in medicine at the Brown University Medical School Affiliated Hospitals. He completed a clinical and research fellowship in Gastroenterology at Brigham and Women’s Hospital, a Harvard Medical School teaching affiliate. He has served as an instructor in medicine at Harvard Medical School.

Dr. Shana is board certified in internal medicine and gastroenterology. He is an elected Fellow member to the American College of Gastroenterology and a member of the American Society for Gastrointestinal Endoscopy. He is Chairman of Gastroenterology at Charlton Memorial Hospital.

Dr. Shana is available in Fall River on Mondays 2-430 and Thursdays 12-430. He also has rotating availability in Middletown RI at the Family Medicine Center. Please call for his availability.

Charles speaks Portuguese

Locations

Practicing at the following locations:

Southcoast Physicians Group Gastroenterology

672 Aquidneck Avenue
Middletown, RI 02842

P: 508-973-1690
Get Directions
Southcoast Health Gastroenterology

1030 President Ave. Suite 110
Fall River, MA 02720

P: 508-973-2661
Get Directions 41.714125 -71.13964899999996

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience	Courtesy and Respect of Staff
4.9	4.8	4.9	5

Patient Comments (43)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Sep 18, 24
Verified Patient

I was pleased to land an appointment right away and also a colonoscopy right away as well. Dr. Shana listened to my concerns and addressed them. I had a wonderful experience. The ladies behind the desk were also nice and pleasant. Thank you
Sep 11, 24
Verified Patient

Professionalism and courtesy
Sep 10, 24
Verified Patient

Easy parking, helpful pleasant front desk staff, slight wait in exam room but once Dr. Shana arrived he was thorough, efficient, thoughtful and reassuring. Easy check out. I highly recommend this practice.
Sep 9, 24
Verified Patient

Everyone one was genuinely nice and professional
Aug 23, 24
Verified Patient

Time with the doctor was extremely helpful and included past history as well as current goals.Check-out was less comfortable than I prefer (standing instead of being seated.) Also the close proximity of a second check-out person so nearby confused my focus. However, the waiting room receptionist was extremely patient and helpful with clarifying and providing paperwork as we left.
Aug 12, 24
Verified Patient

Dr Shana is a very caring individual. He listened very carefully to everything I had to say and was truly concerned. I haven't felt this way about a physician in a long time but this man is tops.
Aug 10, 24
Verified Patient

Dr Charles Shana was very knowledgeable, listened and asked questions and consulted with Dr [Name] [Name] on my treatment. He took the time to explain what was going on with my growing Pancreatic Cyst so I could understand. I'm glad he is my Dr. He's wonderful.
Aug 9, 24
Verified Patient

Dr Shana is a fabulous doctor ! Very knowledgable and caring....I am grateful he is my GI doctor and feel confident he will continue to help me manage my PBC!!
Jul 28, 24
Verified Patient

Went in for a colonoscopy, the staff and team made me feel comfortable and relaxed throughout the procedure.
Jul 24, 24
Verified Patient

Dr.Shana was on point letting me know what was going on with my health and what to do in the future.
Jul 15, 24
Verified Patient

Visit was on timeMD explained the problems found according to an xrayDiscussed.treatment in simple terms
Jul 10, 24
Verified Patient

Dr. Shana is a wonderful person. He's kind, he's efficient, he's so knowledgeable, he takes time with his patients, explains things in great detail. I would recommend Dr. Shana to everyone. Thank you.
Jul 10, 24
Verified Patient

Doctor was thorough and did a great job explaining where organs lie and what procedure would do.
Jul 1, 24
Verified Patient

Very polite and courteous
Jun 27, 24
Verified Patient

This is a great medical practice.
Jun 15, 24
Verified Patient

Dr. Shana listened to me and my concerns and created a plan with a follow up appointment.
Jun 8, 24
Verified Patient

Dr. Shanau00A0is a very caring doctor. I had some issues I wished to discuss regarding my medical condition. He listened and looked up how we could change some things. I feel cared for by my doctor
Jun 3, 24
Verified Patient

Dr. Shana is thoughtful, knowledgeable, respectful, thorough and unrushed—that is how it should be with all doctors!
May 31, 24
Verified Patient

Dr Shana was thoughtful, thorough and explained things that I am dealing with in a professional and detailed way that even I could understand. He listened attentively and allayed my concerns and answered ALL of my questions. It has been a long time since I have dealt with a doctor that took time to listen, explain what is happening and why, and try to solve the problem. He is an asset to Southcoast, for sure.
May 26, 24
Verified Patient

He helped solve my problem
May 2, 24
Verified Patient

Every person I spoke with from the greeter at the door to the doctors and nurses were wonderful!!
Apr 8, 24
Verified Patient

Dr. Shana listened to all my new symptoms going on with my stomach and helped me move forward with getting an endoscopy and celuac biopsy scheduled. He did a thorough exam and felt my stomach where I had discomfort and asked about my family history. Dr. Shana is an asset to Southcoast Health and Truesdale!
Apr 7, 24
Verified Patient

Dr was great
Apr 3, 24
Verified Patient

Dr. Shana has a great demeanor. He is pleasant and very professional at the same time. A wonderful asset to Southcoast.
Apr 3, 24
Verified Patient

I was treated with kindness and respect.
Mar 31, 24
Verified Patient

Everyone is on a work schedule and I was seen an hour late. I understand 15-20 minutes but an hour seems much too long.
Mar 27, 24
Verified Patient

The fiberscan was on time
Mar 21, 24
Verified Patient

Courteous, easy to have conversation, and asked how I was feeling. The Dr. explained to me what my concerns were, examined me. All in all, very good visit.
Mar 20, 24
Verified Patient

Dr Shana, nurse [Name] and anesthesiologist [Name] were so nice - made me feel very comfortable and took great care of me. They make a great team best experience alive had with Southcoast.
Mar 14, 24
Verified Patient

I enjoyed the visit
Feb 23, 24
Verified Patient

He did an excellent job. I feel very comfortable with Dr Shana,
Feb 22, 24
Verified Patient

Everything was on time! A first for me. I found Dr. Shana extremely thorough and he was straight forward with clarification of issues that a previous MDs avoided and explained in detail, I enjoyed being with him and his pragmatic approach to mi situation.
Feb 22, 24
Verified Patient

Dr. Shana is very friendly and knowledgeable. He explains things clearly and even draws pictures to help explain. He takes time to listen to his patients and is always respectful.
Feb 22, 24
Verified Patient

Give everyone in this office a 10. Always!
Feb 21, 24
Verified Patient

telehealth as an option to in person visit.on time call.all questions answered
Feb 21, 24
Verified Patient

Dr. Shana was great. I finally felt like someone was addressing my issue. I feel like I'm moving in the right direction. Everyone in the office is top-notch as well.
Feb 11, 24
Verified Patient

Really good service
Feb 8, 24
Verified Patient

Not a thing All was as expected,
Feb 8, 24
Verified Patient

Receptionist was pleasant and attentive. Nurse who brought me to room was pleasant and quite competent. Dr. Shana is a pleasure to deal with and has my complete confidence. Couldn't be better.
Jan 25, 24
Verified Patient

Wait time too long, which is unusual at this practice. I think the doctor must have been overbooked by the scheduler.
Jan 20, 24
Verified Patient

Dr. Shana is the best!! I'm a long time patient and have never thought once about going elsewhere, even though my co-pay would be a little lower.u00A0
Jan 11, 24
Verified Patient

The staff was very kind, we were seen quickly. The doctor was efficient with my time, straightforward with the explanations, gentle with the abdominal exam, and had an open/honest/friendly demeanor. He was pretty great, and I was glad to be sent to him.
Jan 11, 24
Verified Patient

It couldn't have been improved!

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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.