Locations
Practicing at the following locations:
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Southcoast Physicians Group Ears, Nose & Throat (ENT)
299 Faunce Corner Road 2nd Floor
North Dartmouth, MA 02747P: 508-995-0700
Get Directions 41.6600388 -70.98966899999999 -
Southcoast Physicians Group Ears, Nose & Throat (ENT)
191 Bedford Street 2nd Floor
Fall River, MA 02720P: 508-995-0700
Get Directions 41.7010292 -71.15195069999999
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (56)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Keep up the good work at Southcoast!
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reception people are rude
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Very Timely - did not need to wait.
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I would like a television in the waiting room, it's very boring in there, thank you, have a nice day.
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The PA I saw and staff were so wonderful. They listened to my concerns answered all my questions and made me feel good about it all. I trust her opinion and advice each time ive seen her. She is very caring and understood where I was comimg from. Thank you!
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Service was excellent
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All went very well, no complaints
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Love how they run this office! Everyone is kind and courteous.
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The provider came off as very serious...no light conversation or smiles to make the patient/doctor interaction more friendly, but she seems very competent.
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Very competent provider
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The office was extremely nice I waited three monthes for an appt only to find out that they do not do cochlear implants which was why I was there. I blame this on the neurologist who referred me not them.
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check up for vertigo
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I've been here before with this PA. I like the continuity and experienced PA
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Everything was done in a timely and orderly manner
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Everyone was very professional and also friendly!
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The provider is very informed and is update on my long history of ear problems. They are able to provide the best care for me locally
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The nursing staff was incredibly kind and patient. They were friendly and welcoming.
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Caisie was very attentive and informed of my care with this office. She was friendly and knowledgeable.
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I was very happy with my experience today with this provider. She was thoughtful, kind, listened intently to my concerns, and explained the procedure I had done very well. also, she offered dietary adjustments to support my healing
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Did not wait long is great. All 3 appointments were one right after the other which is great.
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Professional and informative provider of ENT services.
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Efficient, professional and knowledgeable plus personable! A great combination!
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The woman who checked me out and scheduled my next appointment was amazing. I usually ask name but I forgot to. She was wonderful and I'd love to give her a round of applause.
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I was Seen promptly, listened to, and given a plan to help my problem. All very good for a first visit!
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Was seen at my scheduled appointment time. Staff was very friendly and responded to concerns. A very pleasant experience all around.
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Service was timely and ontarget. I was I and out with all information covered.
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the best there is.
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The provider that I saw listened really carefully to the recent health history that I told her that I've been going through. And she was really attentive with, in the appointment and adjusted her treatment, based on the recent health history I had given her to make sure that I would stay safe, which I really appreciated. And also the procedure that she did, she did really well, really skilled, very gently and effectively. And even without the anesthetic medicine that she didn't feel was safe to use, and I agree, it was super comfortable for me. I was nervous going in, and everything went really great. So I just want to give her the best feedback possible. All right. Thank you.
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Everything was explained. I was treated well. Felt good after leaving with the information given to me about my visit.
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The new MY Chart graphics with no notice this looked different was confusing. I do not like to provide personal information unless I know it is going to a known source
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The lovely nurse that checked me in was great!
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I was not able to schedule an appointment for my annual checkup
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Listen to the patient carefully about the pain that is occurring and order tests to be sure of the diagnosis.
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She was very gentle, caring, and explained each procedure before beginning…
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While most of my visit was great, I was a bit put off when I arrived at the check-in desk and the person sitting there doing an organizing task ignored me for a minute until her task was completed. I would have appreciated a quick " Hi, I'll be with you in a minute" greeting. It was a small thing, but it jarred with the rest of my experience, which was just wonderful.
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Everyone I encountered at this visit was so kind, helpful and knowledgeable. This office is also in a great location. I would definitely recommend this provider.
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My appt. was on time and I was taken care of throughout the visit.. I have a follow up checkup scheduled.
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My doctor and staff are wonderful i have no pronblems with them . im a very happy person with them
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Triple appointment , I was 15" early and seen right away.
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My appointment was completely satisfactory and I would recommend this doctor to everyone. Can't think of anything that would have made this appointment any better.
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It was an absolute pleasure to be treated at this office. The staff were very kind and personable ( especially check in and check out). Rarely have I encountered a staff so willing to take the extra minute to actually engage with me, and share in a laugh! This is the environment people want to come back to.
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Caisie is very smart and professional.
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Thorough treatment in a timely manner. The visit was treated professionally from the moment I entered the office to the moment I left.
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Thorough exam. Findings explained and choices offered.
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The provider was very attentive, knowledgeable, and kind in their approach to the care that was provided to me in the office. My only concern is that she had several questions about my health over the course of the past six to 12 months, which were readily available in my EPIC MyChart. I had a hard time recalling some of the details, and I think that the advantage of the MyChart is that she can look up what medicines I've been on recently, for example, to treat my current condition. So hopefully in the future, the provider will have an opportunity to access those records in MyChart, rather than expecting me to recall.
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The Provider was tuned to what I talked about and responded in a very proactive way. GREAT !!!
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Listened to my concerns and offered solutions.
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This is an excellent provider. It's easy to get an appointment with her and she is exceptionally good at what she does.
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My 3 morning visits were all on time. The staff were very professional and helpful.
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Everything was well done!
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Caisie was a wonderful provider. She was well aware of my medical history during this initial visit & did everything to ensure my comfort during my visit. Made practical, reasonable advice to help improve my health & well-being. Highly recommend.
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Listen to my concerns and provide a solution
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Explained the procedure before it was performed and listened to any concerns. Explained treatment plan in detail.
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Provider was very attentive and have me information that was easy to understand and she was helpful.
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Caisie was very helpful.
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Caisie explained everything carefully, told me my options and made recommendations. Arranged for me to see an MD to perform the next step to assist my hearing. She and the staff treated me with utmost respect and assisted me with a helping hand when necessary.
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.