Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Thoracic Surgery

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-973-2204

    Get Directions 41.6545118 -70.88430519999997
  2. Southcoast Physicians Group Thoracic Surgery

    191 Bedford St Melcor Building Second Floor
    Fall River, MA 02720

    P: 508-973-2204

    Get Directions 41.7010292 -71.15195069999999

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
3.7

Patient Comments (11)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Lesser wait time

  • I have been experiencing a cough for several weeks. Ashlee took the time to re-examine the chest Xray and found something in my lung that was not noted in the findings from the radiologist from the initial report. She prescribed an antibiotic which helped. She did not have to do this as I was only at her office for something else.

  • Felt very at ease right from the moment I walked into the building. Ashley and the whole team were amazing!!! Thank you for being so helpful and kind

  • Easy to understand and with a little humor!!

  • It was a great visit, thanks again.

  • Never a problem

  • Always listens to my concerns and explains to me so I can understand.

  • Excellent appointment. Very informative. First rate PA.

  • I was treated very well in the hospital with Dr. Racette and I was also treated very well going through the office that I had never been through. All in all, everybody gets a 10. Thank you so much.

  • First time seeing this particular provider. She was professional, courteous, thorough and patient. I would highly recommend her.

  • Ashley explained my medical issues very clearly and answered all the questions I had. I felt less anxious after my visit. She was great.

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.