Contact Southcoast Health in Southeastern MA or RI
Whether you are looking to schedule a physical exam or an outpatient procedure, Southcoast Health is here to meet the health needs of our community. If you would like to contact our hospitals, we have conveniently provided frequently called phone numbers below, as well as a feedback form. You can also find a physician practice or other location near you, and reach out to them directly.
System-Wide Contact Information
Medical Records: 508-973-3700
Please contact us with any concerns about patient privacy or potential issues of fraud, waste and abuse by calling the hotline or sending an email. Confidential, anonymous reporting 24 hours a day, seven days a week.
Patient Access Services/Central Scheduling: 800-276-0103
Patient Accounts/Billing: 844-500-1212 or 508-973-1212
Patient Financial Services: 800-474-1533
Patient Feedback Line: Compliments and Concerns: 877-264-7244
Southcoast welcomes all compliments and concerns regarding the service you received as a patient. Please call the patient feedback line or submit a suggestion on our feedback form.
Media Relations: 508-973-5926
Mailing Address:
Southcoast Health
St. Luke’s Hospital
101 Page Street
New Bedford, MA 02740
Charlton Memorial Hospital
Main Number: 508-679-3131
Patient Information: 508-973-8200
Admitting: 508-973-7030
Billing/Patient Accounts: 844-500-1212
Care Coordination: 508-973-7122
Centralized Scheduling: 800-276-0103
Emergency Department: 508-973-7041
Gift Shop: 508-973-7051
Interpreter Services: 508-973-8409
Pastoral Care: 508-973-7114
Pharmacy: 508-973-7375
Security: 508-973-7069
Social Services: 508-973-7037
Southcoast Visiting Nurses Association: 800-698-6877
TTY: 508-973-7026
St. Luke’s Hospital
Main Number: 508-997-1515
Patient Information: 508-973-6200
Admitting: 508-973-5105
Care Coordination: 508-973-5995
Centralized Scheduling: 800-276-0103
Emergency Department: 508-973-5388
Gift Shop: 508-973-5279
Interpreter Services: 508-973-8409
Lactation Consultants: 508-997-6455
Pharmacy: 508-973-5449
Religious Ministries: 508-997-1515 Ext. 25491
Security: 508-973-5260
Social Services: 508-973-5995
Southcoast Visiting Nurses Association: 800-698-6877
Tobey Hospital
Main Number: 508-295-0880
Patient Information: 508-273-4101
Admitting: 508-273-4020
Care Coordination: 508-273-4291
Emergency Department: 508-273-4180
Gift Shop: 508-273-4103
Interpreter Services: 508-973-8409
Outpatient Services Center: 508-273-4240
Patient Information: 508-273-4101
Religious Ministries: 508-273-4105
Security: 508-273-4100
Social Services: 508-273-4296
Billing Questions
Patients are welcome to pay their hospital bills online. If you have a question about your bill, you can reach us during normal business hours.
Call toll-free: 844-500-1212 or 508-973-1212
Feedback, Compliments and Concerns
Southcoast welcomes all compliments and concerns regarding the service you received as a patient. Please call the patient feedback line or submit a suggestion at 877-264-7244.