Medical Records
To report concerns about patient privacy or potential fraud, contact us 24/7 by hotline or email. Reports are confidential and anonymous.
Patient Access Services/Central Scheduling
Patient Accounts/Billing
Patient Financial Services
Patient Feedback Line, Compliments and Concerns
Southcoast Health welcomes all compliments and concerns regarding the service you received as a patient.
Media Relations
Medical Records and MyChart Corrections
For medical record questions and MyChart corrections, you can call our customer service number.
Southcoast Health
St. Luke’s Hospital
101 Page Street
New Bedford, MA 02740
Patients are welcome to pay their hospital bills online. If you have a question about your bill, you can reach us during normal business hours.
Call toll-free: 844-500-1212 or 508-973-1212
Southcoast welcomes all compliments and concerns regarding the service you received as a patient.
Please call the patient feedback line at 877-264-7244 or submit a suggestion through the form below.
Southcoast Health is a not-for-profit, charitable, community-based health system with multiple access points, offering an integrated continuum of health services throughout southeastern Massachusetts and Rhode Island.
