Testimonials & FAQs for Southcoast Health at Home
If you’re looking to find out more about the benefits of Southcoast Health at Home, then read through our patient testimonials and frequently asked questions below. Have additional questions or want more information? Contact our us at 800-698-6877.
Testimonials
“Thank you for the wonderful care and concern given to me over the past few months. The nurses and staff at the VNA are professional, kind and very caring.” – A.S., Fall River
“My dad received excellent care from Southcoast Health VNA, and now my mom. I was present for most of the visits and witnessed the high level of care and courtesy extended and was very impressed. I would recommend Southcoast VNA to my friend’s parents because of the outstanding professional service and care.” – C.P., New Bedford
“I would like to say thank you to all the nurses, home health care aides and social workers in the care of our mother. You supplied support in every way possible. You helped us achieve her wishes. Thank you will never be enough.” – B.K., Wareham
“VNA Staff – those who touched us at this difficult time. Many thanks for your kindness, caring, knowledge, professionalism and support.” – M.G., Westport
“Everyone was kind, patient and caring at a very stressful time. All questions were answered professionally and thoughtfully. Our needs were met fully by all the staff that we came in contact with.” – A.C., Somerset
FAQs
Home Health Care
What is home health care?
Home health care is medical care and support services provided at a person’s place of residence. Typical services include skilled nursing, physical therapy, occupational therapy, medical social work and home health aides. Visit our services page to learn about specific services offered by Southcoast Health at Home.
Who can receive home health care?
Individuals of all ages with a variety of health care needs can receive home health care services, including those who are recovering from surgery, disabled, or chronically or terminally ill. Home health care is for people who require assistance at home and requires an order from the person’s physician.
How is home health care paid for?
Most home health care services are covered by Medicare, Medicaid and many other insurance companies. Our Customer Care Center staff can help you understand your coverage and will contact your insurance company to determine your specific benefits.
Who provides home health care?
Southcoast Health at Home’s health care services are provided by a dedicated team of registered and licensed practical nurses, occupational and physical therapists and assistants, speech-language pathologists, medical social workers and certified nursing assistants. We partner with local hospitals, physicians and community agencies to provide the highest quality of care possible.
Supportive Care Center
What is Supportive Care?
Supportive Care provides resources, guidance and support for patients and their families coping with serious health conditions.
Are Supportive Care Center services covered by insurance?
Insurance plans may cover all or part of supportive care.
How do I know if I need supportive care?
If you have advanced chronic illness and are at risk of hospitalization, we encourage you to speak to your doctor about receiving supportive care.
Is supportive care the same as hospice?
Supportive care can begin at any stage.
Where is the Supportive Care Center located?
Supportive Care Center services are provided wherever the patient calls home including hospital, skilled nursing facility or private residence.
Southcoast Health at Home offers dependable home health care for patients across southeastern Massachusetts and Rhode Island.