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Urgent Care

Michelle Pacheco, MD

4.7 out of 5 (270 Ratings)

Specialties:

Urology

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About Michelle Pacheco

Dr. Pacheco earned her medical degree from Tufts University School of Medicine in Boston, and completed her internship in general surgery at the University of South Florida in Tampa, Fla. She completed her residency in urology at the University of South Florida.

Dr. Pacheco is trained in laparoscopic surgery including the da Vinci robotic system. She is interested in all aspects of general urology including; incontinence, overactive bladder, kidney stones, genitourinary cancers, erectile dysfunction, and benign prostatic hypertrophy.

She is a member of the American Urologic Association and the Society of Women in Urology.

Dr. Pacheco is a Swansea native and enjoys spending time with her family and young son, traveling and reading. She is especially fond of participating in community events and cultural activities and enjoys the South Coast restaurant scene.

Locations

Practicing at the following locations:

  1. Southcoast Physicians Group Urology

    208 Mill Road 2nd Floor
    Fairhaven, MA 02719

    P: 508-678-0004

    Get Directions 41.6545118 -70.88430519999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.7
4.7
4.7
5

Patient Comments (41)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • I was left in the examining room prepared for a cystoscopy. I was lying on my back without underwear with a paper sheet over my body. The staff who prepared me for the position, took me early and so I was left, waiting a total of 10 to 15 minutes in that very awkward and uncomfortable position. It is also a little demeaning to be like that.

  • Respectful, courteous, attentive and very understanding.....

  • Listened andu00A0gave feedback. Suggested treatment option which was scheduled.

  • Dr. Pacheco and her staff were amazing as always. They answered any questions I needed answered. If I didn't understand something, she took the time to explain it to me and use words that I could understand, which is hard for elderly people, but she was amazing and she asked me if I had any other concerns. The staff was great. The facility was absolutely amazingly clean. Everything was great, always has been, and I would recommend her and the facility to anyone.

  • ive been seeing dr pacheco almost 4-5 years now and shes a very easy dr to get along with and any questions i have she always answers to the best of her knowledge. shes done a few procedures on me and ive never doubted her as a urologist because of her my symptoms are getting better

  • I waited in the exam room for 1 hour before the doctor came in. I was not happy.

  • While it's never pleasant to have to go to doctor it is always a pleasant experience interacting with the staff at urology.

  • Dr. Pacheco and her staff are caring and professional.

  • The provider was well informed, the place was neat and tidy, and the staff were friendly. The provider is looking more into my issue I'm not just being blown off like some providers do.

  • Dr. Pacheco has always been thorough and easy to understand. It seems we are in a relatively stable place with my care and I appreciate the careful follow up.

  • Dr Pacheco was great all good!!

  • They are doing very well and they are very kind to me

  • Answer all my questions

  • I have no complaints about the service and I'm glad I'm a south Coast health patient

  • Listened to my questions and answered as the best she could.

  • You are the best

  • The office had a positive vibe! They make you feel comfortable.

  • Everything was great and done well.She was very nice.

  • Dr Michelle Pacheco is the best of the best!

  • I'm satisfied with Dr pacheco, so glad to have a woman urologists, we need more of them.

  • Waiting inside examination room was over 30 minutes

  • Everyone was professional, personable, and kind. Dr. Pacheco addresses my concerns so that I am never confused or worried when I leave. I know exactly what our goals are and what I need to do.

  • Staff was great and my dr was very prompt and very knowledgable

  • Comfortable, explained the procedure the nurse assistant very kind and understanding thank you so much

  • Prompt timely

  • Dr Pacheco is very thorough.

  • I am pleased with the service I received overall, however I was left in the exam room for more than 30 minutes before the Doctor arrived. I am willing to wait a reasonable period of time, but I do not appreciate being ignored. Someone could have made me aware that they were running behind schedule.

  • Spent too much time waiting in the exam room both for the assistant and then the provider

  • appointment was on time, Dr. Pacheco took the time to explain , that everything seems to be fine.

  • Staff and Doctor very thorough. Received all the information I would need!

  • Dr. Pacheco is very thorough, so I really appreciate her help with urology. So anyway, she did an awesome job doing surgery for me last year when I had kidney stones. She's very friendly and nice. So I wanted to tell you that.

  • All great Dr Pacheco isgreat

  • I was in the examination room for 45 minutes before the doctor arrived, she was dismissive and I felt like she was in a rush the actual conversation lasted 5 minutes.

  • Dr. Pacheco is always compassionate and professional. She always helps me w/my issues!

  • Amazing experience here. No waiting. Efficient and kind staffA pleasure to visit!.

  • Doctor was very knowledgable, willing to explain, and compassionate.

  • I'm always treated with the utmost respect. I would recommend my friends and family. I've been with the same provider for quite some time now and would not trade for any other.

  • The location and the staff are the reason why I will continue to be part of South Coast Health

  • She's very nice and she listens to what you have to say and explains I like her as my doctor

  • Excellent in office communication, compassionate and caring. Needs improvement with scheduling.

  • Dr Pacheco was just a Great Doctor, you have a Gem in her!

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.