Katherine Benevides NP

About Me Locations Insurances

Katherine Benevides, NP

Specialties:

Family Medicine / Primary Care

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About Katherine Benevides

Katherine speaks Arabic and French

Locations

Practicing at the following locations:

Southcoast Physicians Group Family Medicine

479 Swansea Mall Drive
Swansea, MA 02777

P: 508-973-1570
Get Directions 41.7613575 -71.22010539999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating	Willingness to recommend provider’s office	Overall Provider Experience	Courtesy and Respect of Staff
4.8	4.8	4.9	5

Patient Comments (78)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

Aug 26, 24
Verified Patient

Perfect! Just what I expect from Swansea Family Health.
Aug 19, 24
Verified Patient

Time was taken to discuss my recent hospitalization. All my questions were answered. Some suggestions were made to help me decide the next steps.
Aug 14, 24
Verified Patient

Kathy was very professional and caring.
Aug 14, 24
Verified Patient

100% satisfied. Kathy is amazing.
Aug 10, 24
Verified Patient

Kathy is thorough and wonderful. She takes her time with you and makes sure you are comfortable with the visit and plan moving forward.
Aug 7, 24
Verified Patient

Great bedside manner and it was a quick visit.
Aug 7, 24
Verified Patient

Kathy always goes over test results and makes them easy to understand, she listens and explains well. When she is in the room with me she is not distracted and always focused on me and our discussion. No improvement needed!!
Aug 5, 24
Verified Patient

Kathy Benevides #1 in my opinion!! Thanks Kathy for always knowing, listening, understanding!! The finest of your Medical staff!!
Aug 5, 24
Verified Patient

My provider did not check my heart, ears, or eyes. I thought this was standard for a physical exam.
Aug 1, 24
Verified Patient

From the minute I walked in I was greeted with courtesy, once I was in the examination room, the medical assistant was very pleasant, respectful and informative. Mrs. Benevides treated me with respect, compassion and caring. Mrs. Benevides always provides great care, always listens to my concerns and I am very greatful and blessed to have her as my provider!
Jul 27, 24
Verified Patient

Cathy and the staff are always pleasant understanding and respectful. Whether in the office or speaking to them over the phone. I've been a patient of Cathy Benivedies for years and have recommended her and this facility for years.
Jul 26, 24
Verified Patient

So very professional and friendly including the NP's assistant.
Jul 23, 24
Verified Patient

Kathy did everything well. She is totally terrific. Knows her stuff, patient, listens, checks things out, resolves issues, explains things. I can't even imagine a better NP to see. As [Name] [Name] had no same day openings, I was given the option of some others doctors & Kathy & I chose her due to past experiences with her.
Jul 22, 24
Verified Patient

Katherine Benevides is kind, caring, and compassionate. I have always felt so comfortable with her for my annual visits and follow ups. She is a tremendous NP.
Jul 22, 24
Verified Patient

Time matter , find the appts right away
Jul 20, 24
Verified Patient

Everything was fine. No improvement is needed.
Jul 19, 24
Verified Patient

My NP is fabulous, she was however running late. I finally saw her 45 mins after my appointment time and 30 mins after assistant left me in little room to change into a johnny. It would be helpful just to get communication on how long the wait would be.
Jul 17, 24
Verified Patient

Katy is always very informed and always give me the information ,to keep me healthy.She is always asking about my family and asking how they are doing . I enjoy having her as my primary care.
Jul 13, 24
Verified Patient

NP Benevides is an excellent provider, she is knowledgeable and spends time discussing collaborative options in treatment and discussing the pros and cons and side effect profile. She makes me feel heard and understood.
Jun 28, 24
Verified Patient

Cared about me and showed empathy.
Jun 24, 24
Verified Patient

[Name] the medical staff was great she was so professional and kind. Kathy is so kind and understanding I can't thank her enough and everyone in that office even the office women are just so professional the best around. Always 10 stars !! And the phlebotomist are amazing they get the needle always the first time can't get any better than that!! All so kind!!
Jun 18, 24
Verified Patient

I felt like I was being treated as a loved family member.
Jun 11, 24
Verified Patient

Kathy BENEVIDES was excellent as she always is
Jun 6, 24
Verified Patient

All staff was great
Jun 6, 24
Verified Patient

Kathy is a wonderful person for you to have on your staff. Everyone was very kind and helpful.
Jun 4, 24
Verified Patient

I was very pleased with everyone at this facility.
Jun 2, 24
Verified Patient

I was extremely pleased with the care I received in a very, very timely fashion. Catherine Benevides listens, asks questions, is absolutely well informed with my history, my medical chart, and has offered suggestions on how to make an improvement. I am very grateful and I recommend this facility frequently. Thank you. Goodbye.
Jun 2, 24
Verified Patient

My wait time in room was 45 minutes but dr apologized and I understood just wish someone would of come in to tell me I almost left never had this issue in 40 years but I do understand and love my dr
May 29, 24
Verified Patient

Katherine Benevides is always attentive and caring. I never feel rushed and leave with an understanding of any questions I may have.
May 24, 24
Verified Patient

Everyone is so caring.
May 19, 24
Verified Patient

Provider listened and answered questions very well. Very caring and not rushed. We both, understandably, missed apt discussion re an active problem but that was addressed subsequently. Staff ,particularly medical assistant, also very amicable, caring , efficient and supportive.Overall, a very positive experience .
May 16, 24
Verified Patient

Always a good experience, Kathy is always ready to listen to my concerns and gives me a plan never rushes me out of my visit with her. I feel good when I get done with her and confident with her as my pcp.
May 14, 24
Verified Patient

Kathy is always takes the time to make sure everything you need is taken care of
May 13, 24
Verified Patient

My appointment was on time including visit to the lab. Check in and Check out quick and efficient.
May 13, 24
Verified Patient

Katherine Benevides is a knowledgeable and empathetic health care professional!!
May 10, 24
Verified Patient

I was able to be seen for a sick visit by a Nurse Practitioner the same day I called. This is important, especially on a Friday, not having to go through the weekend so sick.
May 7, 24
Verified Patient

Kathy Benevides is outstanding!!!
Apr 13, 24
Verified Patient

I needed a same day appointment and was grateful to be seen that day. The system seems to have improved this year after a few horrible years of waiting up to a week to get a callback for an appointment when sick and needing to be seen. Also very grateful for that. Kathy B. was very kind and helpful.
Apr 9, 24
Verified Patient

Kathy is a great provider. She's knowledgeable, she's caring, she's everything you'd want your doctor to be. I can't rave enough about her. She's always in-depth, she knows you, she remembers you, she knows your history, very well informed, very educational, very down to earth. She's probably the best provider in that whole place.
Apr 8, 24
Verified Patient

Waited for over an hour for the appt. No one came in to explain the delay. I understand there are delays but would be nice for someone to come in and explain. Otherwise the rest was OK.
Apr 4, 24
Verified Patient

No complaints! Waiting area always clean , restrooms and exam rooms as well. Everyone pleasant!
Apr 4, 24
Verified Patient

I was happy with my follow up appointment; I usually see [Name], but K.B. was very helpful in me understanding my meds, the effects, options and a plan to support my current issue. We talked through several options and she was very informative, and I appreciated her talking through my meds and history before giving me advice or making next steps. I love that she involved me in my care plan, and didn't just talk at me, but asked questions and let me be apart of the plan. Thank you again KB I appreciate your patience and guidance!
Apr 1, 24
Verified Patient

Katherine is an excellent provider. She is very attentive and makes an effort to explain everything this is doing.
Mar 29, 24
Verified Patient

Always there to listen and follow thru. Feel safe
Mar 29, 24
Verified Patient

extremely in tune to talking with me and I felt very comfortable with the whole visit today. Thank you so much.
Mar 29, 24
Verified Patient

I am always as ease when I have an appointment there, she is always concerned about me and never rushes through my appointment, also checks on the health of my family members because she knows how much they mean to me . I have always received the best care from this facility. Thank you ?
Mar 13, 24
Verified Patient

I waited over an hour to be seen
Mar 8, 24
Verified Patient

Professional and friendly
Mar 8, 24
Verified Patient

Kathy is very attentive, listens well, and cares for her patients!
Feb 29, 24
Verified Patient

Took 2 days to get sick appointment. Waited 45 mins in examining room after vitals were taken.
Feb 9, 24
Verified Patient

Kathy Benevides is the best provider!Couldn't ask for anything more.
Feb 8, 24
Verified Patient

Kathy Benevides is a remarkable health care provider....I feel very fortunate that she is my PCP....she is thorough, caring, and professional. I have the utmost respect for her and great confidence in the care she provides.
Feb 2, 24
Verified Patient

Clear and informative. Courteous and professional services.
Jan 29, 24
Verified Patient

Kathy has been my health care provider for many years. I always trust what she tells me. She is kind and caring. I know Kathy has my best health in mind when she treats me.
Jan 26, 24
Verified Patient

Kathy Benevides is greatly appreciated. She has a genuine concern for her patients.
Jan 26, 24
Verified Patient

Great always from time you walk in to time you leave. Always appointments made for follow up or speciality right away. Kathy Benevides is wonderful, explains everything to a tee, very knowledgeable trust her 100% with my health care. She is a treasure!
Jan 23, 24
Verified Patient

Great overall experience.
Jan 22, 24
Verified Patient

Kathy is a phenomenal provider who really cares for her patients.
Jan 12, 24
Verified Patient

Kathy benevides is the best! She is kind, attentive, and listens to all my concerns. I am grateful for her care.
Jan 11, 24
Verified Patient

Kathy Benevides is one of the best! She's kind, caring and thorough at every visit.
Jan 11, 24
Verified Patient

The appointment went very smoothly. Kathy and the other staff, the nurses, were very informative, courteous. The whole experience was good and Kathy provided me with an amazing amount of information regarding my health concerns and my health goals.
Jan 9, 24
Verified Patient

I'm always treated well, Kathy is the best at explaining and making sure you understood what our conversation was about!
Jan 7, 24
Verified Patient

I was late and they still saw me. Loved my provider. She's very intelligent and listens to you.
Jan 7, 24
Verified Patient

No improvement needed, my provider, and the staff r always very nice and informative, no improvement needed!!!!
Jan 4, 24
Verified Patient

Kathy always makes you feel like you matter. When she walks into the exam room, she has a way to put you at ease, you always feel like she must of had this problem too. You never feel judged and you absolutely never feel like she doesn't listen. You can't fake empathy and that you are a caring person. She just has a way about her. I don't think I've ever had a visit with her where she didn't ask me "how is your husband." Kathy truly cares about her patients. Kathy Benevides is the biggest asset this practice has. I am so glad i switched to her years ago. If she ever left this practice so would every one of her patients, we would follow her anywhere.
Dec 30, 23
Verified Patient

Kathy listened to my questions and answered them fully.
Dec 25, 23
Verified Patient

Kathy Benevides listened and took time to take care of me during my physical . She explained in a way where I can understand when I had questions about things that weren't clear to me . She was caring and thorough and made me feel comfortable.
Dec 24, 23
Verified Patient

Kathy is wonderful. I have been going to this practice for almost 30 years. I would not go anywhere else or to anyone else.
Dec 23, 23
Verified Patient

Katherine Benevides is a fantastic asset to SOUTHCOAST. She is extremely skilled and communicative. I sought an appointment on a Tuesday, never received a call back, which I was told I would. I called again on Wednesday as I had gotten worse. Soonest they could see me was Thursday…I wondered why limited availability and no call back on that Tuesday. Again, Ms Benevides was terrific as were the associates.
Dec 22, 23
Verified Patient

Additional staffing. Long delays due to short staffed office.
Dec 21, 23
Verified Patient

I received a very prompt appointment. My concerns were taken seriously. Information was explained well.
Dec 15, 23
Verified Patient

Kathy Benevides is the BEST . She always listens intently as I describe my concerns and issues . She never makes me feel rushed while I'm in the room with her . She makes me feel valued as a person . We value her as our practitioner .
Dec 5, 23
Verified Patient

This is the first time in all my years with this provider that I had to wait almost an hour. I arrived 15 minutes early as instructed and waited a long time.I understand things happen. It has never happened before. I get the best care from[Name][Name] and Kathy Benevides and have no complaints about anyone in the practice.
Dec 5, 23
Verified Patient

Staff is always extremely courteous,friendly and professional. I wouldn't change a thing.u00A0
Nov 29, 23
Verified Patient

Kathy Benevides went through and explained in detail what I have been going through. Did not rush the visit.
Nov 29, 23
Verified Patient

I think Katherine Benevides is excellent, she listens to your concerns and advises the best medical solutions.
Nov 29, 23
Verified Patient

Kathy was warm and informative and helpful with my questions today.
Nov 27, 23
Verified Patient

Always professional...and always accommodating....would love to have water back in waiting room

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Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.