Locations
Practicing at the following locations:
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Southcoast Physicians Group Neurosurgery
235 Hanover Street, #2
Fall River, MA 02720P: 508-973-7782
Get Directions -
Southcoast Physicians Group Neurosurgery
480 Hawthorn Street
Dartmouth, MA 02747P: 508-973-9150
Get Directions 41.625282 -70.9559079
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (21)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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Give proper advice concerning how to help with the medical condition
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Speed of getting an appointment and the doctor practitioner was very knowledgeable of my case and took the proper things and conditions. I'm very happy. Thank you.
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you knew why I was there and purpose. Questions and discussion was on target, specific and pertinent. issues open, valid and for me are settled. I am pleased and thankful of Dr Novy help.
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Aaron Novy is the best person I have see . He communicated, listened and was extremely thorough while establishing a plan.
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Very well informed and explained everything in a way that was easy to understand.
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The best in the North East!
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Listen to your patients medical problems
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This office is very well run and the Doctors and NP's are wonderful. Very informative and attentive.
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Check in was slow. There was an older woman with a cane who was having a difficult time standing because she had been "standing to long ". When she was called she was having a difficult time standing. No one, but me offered assistance.
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Was told that a prescription would be sent to the pharmacy and it was not I called multiple times to ask about said prescription with no result.
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Very courteous, knowledgeable, and helpful staff and physician
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He answered my questions that I could easily understand and was polite
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I'm very happy about the way everything is going and with all the people who take care of me.
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Very quick and efficient. He ordered tests to determine if my balance issues were a symptom of a restriction in my back.
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I was taken right away once I entered the office and checked in.
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I had dealt with Aaron a number of times in the past and all encounters were positive, this most recent one was no exception. Aaron ordered x-rays after noting that my stance was off center and spinal scoliosis has been diagnosed. I'll await further instruction from Aaron or my PCP.
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The staff are very very friendly, and the so are the drs
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He was attentive and explained everything to me so I understood. Thank you
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Always very comfortable with providers. They are very knowledgeable and make you feel at ease.
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Very professional and I got in on time.Great experience
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I was informed by phone that the provider was running behind schedule . In the end my appointment was changed to the following day. Each provider has been remarkable . Ty
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.