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Locations

Practicing at the following locations:

  1. Southcoast Health Cardiology

    1030 President Avenue Suite 3001
    Fall River, MA 02720

    P: 508-973-9700

    Get Directions 41.71413709999999 -71.13876849999997

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience Courtesy and Respect of Staff
4.9
4.9
4.9
5

Patient Comments (65)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Kristen Merrill was knowledgeable about my entire medical history since my heart attack. She was very informative and answered all of my numerous questions with precise easy to understand language! I couldn't have asked for a better 6 month follow-up!

  • My current cardiac situation seems to be well evaluated and medication appropriate considering my age of 90 years.

  • Very professional and also kind and friendly.

  • Kristen as always was awesome. Great manner, extremely knowledgeable and forthcoming about my health and needs. The Young woman that did my prep, EKG, Blood Pressure etc was also excellent as well. I believe her name was [Name] If not whoever she was was very personable and capable!

  • Kristen is a great provider. She is a lovely person too! She is informative and extremely knowledgeable.

  • Professional and comprehensive care exhibited by Doctor Noris and her staff on a consistent basis - - compassion and empathy are particularly noteworthy!!

  • Treat me like. A person number 1

  • Kristenu00A0is amazing! Listens well and provides good detail and feedback.

  • Very professional and personable.

  • Kristen was fantastic!! Took the time to chat and explain what the visit was about

  • KRISTEN IS A GREAT LISTERER EXPLAINED IN DETAIL WHAT I NEEDED TO KNOW ABOUT MY AFIBSHE IS ALWAYS VERY FRIENDLY AND ALWAYS VERY HELPFUL AND GIVES ME GREAT CONFIDENCE

  • I loved my visit with Kristen Merrill. She is extremely knowledgable and professional, but very down to Earth. Kristen has a very welcoming personality that puts a patient a ease quickly. She knew my medical history and was very helpful in explaining what she thought I needed as next steps. Kristen is an excellent listener, and make you feel hurried. I trust her judgment completely. She is a doll, and I look forward to my next visit with her. She is always smiling and upbeat!

  • I don't know how you would improve anything because every time I go there I am treated very well. The girls are always so nice, the doctors are so nice. You just do fine, you don't have to improve anything, really. That's it. I can't say any more.

  • PromptFriendly Courteous Informative

  • Treated professionally by all.

  • This provider listens carefully and explains clearly.

  • On time.Entire staff pleasant.

  • Timely. Helpful.

  • I am always impressed by the courtesy, the kindness and the expertise shown by everyone I deal with at that practice. Even though I was, by mistake, a half hour early yesterday, they still took me in a timely manner and everyone was very, very friendly and not stressful at all.

  • Every visit I have is always great the whole staff is knowledgeable and pleasant I never had a bad visit. Thank you for letting me to tell about my visit.

  • Everyone from receptionist to care provider performed their jobs perfectly. Medicine done right!!

  • Listening!

  • It is a problem not getting your next years appointment because of the complicated scheduling process, as I understand it. We can not know when it is for months then it may be difficult to change it if inconvenient.

  • PA very good

  • My visit with Kristen was very good. She listened to all the problems I had last winter and examined me. She ordered an echocardiogram before my next visit with [Name] [Name]

  • Staff and NP Kristen are the best.

  • Knowledgeable staff. Professional competent perfect.

  • Couldn't have done any better! Everything and everyone was excellent!!! Thank everyone for me!!!

  • Very nice visit.. NP was a pleasure

  • My appointment today was excellent and every respect!

  • It's always a pleasure seeing Kristen. She's a sweetheart. [Name] definitely has a winner here Always know I am in good hands with Southcoast

  • Always a pleasure visiting this office.Thank you

  • Kristen is a Gem. Compassionate, professional, personable and very very smart. I have the utmost confidence in the care that she provides for me.

  • Everything was done well. Experience was pleasant.

  • Kristen and [Name][Name] always so a good job.

  • Everyone is always so friendly and helpful makes it a pleasure to go there.

  • Stay the way you are. Everything was great. From the time I had to report, see the doc.and being supervisor to the appt.desk. thank you.

  • listened, answered all questions and provided recommendations for moving forward. couldn't be better

  • Timely, professional, helpful and personable.

  • Kristen was excellent and extremely helpful. A real credit to your team.

  • All of my treatment was provided in a professionalmanner. I did not go away from this visit expecting more, or better treatment.

  • the provider did not rush me. she allowed time to listen

  • Kristen is a friendly and very qualified person. I feel comfortable with her in regards to her knowledge and ability to provide proper care. She is an asset to the practice in my opinion.

  • She made me a copy of all the verbal information that I needed. I really appreciated that!

  • It was a very good visit. No suggestions for improvement of services. Thank you

  • She was very well into everything that was going on with me. She kept, she checked my progress on what I had done, what I need to get done and helped me a lot and I told her how I was feeling and she got me doing some tests and to help and see and make sure everything's okay. You can't ask for anything better than that. I give her a 10 because she's worth it. Thank you.

  • I was giving information on everything that was getting done and why in the way I understood and I really needed that. There's nothing extra that needs to be done.

  • Everyone I saw in this practice, 2 docs, NP and all other staff very professional, knowledgeable, listened, respectful and kind. Would definitely recommend to others.

  • made me feel comfortable and listened to.

  • It was a very good experience and I'd recommend it to anyone. Thank you.

  • Everything was done very professionally

  • Kristen was very professional and very caring. Thank you Kristen

  • Everything went perfectly well

  • They're are all very professional and caring

  • Listened great personality & thorough very comfortable

  • Very professional, helpful, good listener and answered all my questions as we discussed my lab results. I was very pleased and would highly recommend Kristen Merrill !

  • You have highly trained and oI informed cardiac surgeons and providers, keep bothering or sharing these great people.

  • just a wonderful experience with a new NP, no alarming words, just a sweet professional approach

  • Kristen Merrill was terrific and she always listened to me. She explained her observations and instructions clearly and easy to understand. She is knowledgeable, professional and extremely personable.

  • First visit with NP. I was very satisfied.u00A0

  • I'm very happy with the careu00A0received during my visit. I can't think of anything that could have been done differently, at this time

  • Very courteous and thorough

  • NP did thorough discussion of my questions. Very Helpful. Thank you to her.

  • Was seen by PA on time. Normal visit. Discussed my tests + EKG . Nothing eventful. Made appointment for next year.

  • Very professional and caring provider

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.