Locations
Practicing at the following locations:
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Southcoast Physicians Group Ears, Nose & Throat (ENT)
299 Faunce Corner Road 2nd Floor
North Dartmouth, MA 02747P: 508-995-0700
Get Directions 41.6600388 -70.98966899999999
Insurances Accepted
Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.
Provider Ratings
Patient Comments (41)
At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.
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I don't think you could have improved my experience. I had a good experience. Those two people I talked to, they're very knowledgeable in the hearing department. That's about all I got to say. They treated me very well. That's about it.
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I wouldn't change anything. Everyone was prompt, polite, and I didn't have to wait. It's always a good experience when I see Joshua Frias. He is very friendly and knowledgeable, and I feel comfortable seeing him. I am recommending him to a friend who is having a problem with her hearing.
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The doctor was very professional and I was able to tell him how I was feeling and he went to explain to me the medicine and what the medicine was for and everything. It was great. Thank you.
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Everyone is very kind and courteous from the time you step in and leave. We love Josh Frias he is always a pleasure to see. He takes excellent care of you and [Name] his assistant is wonderful too. I highly recommend him!
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It was my first visit so I was a bit nervous but everyone was welcoming and knowledgeable.
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Received great care. Had trouble getting an appointment. Was kktold I had to wait a month for the next available. Would prefer to talk to medical staff.
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The office is too cold.
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All was everything I had anticipated.Excellent service: Joshua Frias is an excellent Doc. Will continue to see him in the future!
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I called to report that I had a hearing aid dome lodged in my ear. I was told to come in immediately.
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The staff listened to me.
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Very happy with the services I received
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Everyone was fabulous, from the receptionist, to PA Joshua. and Audiologist ! Clean, office, staff wore crispy white medical coats, the cleanest coats i've ever seen! My only suggestion is the lighting on the stairs from the entrance to the office upstairs. Yes, we can take the elevator, but sometimes i prefer stairs.. very very dim lighting, almost unsafe ! Thank you!
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PA Joshua Frias was very thorough and considerate of my needs.
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J Frias was AMAZING…patient, empathetic, thorough, and highly effective with treatment. I would highly recommend him.
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They did everything, they were wonderful. Everybody was excellent, easy to talk to, felt comfortable. They were very professional. I'm extremely happy. I thought, very good, easy to talk to. Everybody was nice. There was nothing else you could do. They were fantastic. Thank you.
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Visit was great.
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has us on the road to finding my problem
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Saw me quickly and were very thorough.
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From the ladies at the check-in counter to the ladies at the checkout counter, my experience was awesome. They were friendly, courteous. The one who takes my blood pressure was very nice and informative, and Dr. Joshua Fryas was awesome. He listened, he checked out my past procedures, and he made me appointments, and the checkout girls were just as nice. My experience was awesome.
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Appt with provider was pretty thorough and provider expressed how he wants to keep an eye on my situation annually. Appt was scheduled for 8am. I arrived at 750am. I waited 10 minutes to be checked in and then another 33 minutes to be taken into room. My appt was 8am, not 830am. Appts should be made bearing in mind that there should be enough time alloted to each patient, so the next patient isn't waiting. The appt was first thing in the morning, not later in the afternoon. I think that could be improved upon
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Dr. Frias and all of the staff that I interacted with at Southcoast ENT were excellent! Friendly, attentive, thorough and demonstrated significant expertise.Dr. Frias was not rushed to get through the appointment. He made sure he addressed all of my questions and concerns and provided clear next steps. 10+!
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Great staff and PA.
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Josh was great…on time, attentive, thorough. Couldn't ask for a better visit!
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Joshua and staff were polite and professional. No need to improve.
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I don't think anything could have been done to improve my experience. Joshua was very good and he explained things the way I could understand them. He didn't use any technical knowledge, I mean, rather words. He explained it, my question that I had for him, he explained it in a way that I could understand, you know, using simple words rather than technical medical terms. So he's a very good person to do what he did. He cleaned my ears and it didn't hurt much at all. So I really would recommend him as a good*
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Explained things thoroughly and easy to understand
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Joshua Frias...Very professionalWas able to guide me to a difference path for my problem....nostrils..I definitely will recommend him.
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Dr. Frias was great. Listened and heard everything I had to say. Gave me good information and perspective. As well as help facilitate my next course of care. Very happy with my doctors visit today.
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Joshua was very professional, courteous and performed the procedure with expertise and no discomfort to me at all. Further, was informative on what I should do at home with peroxide to maintain a clear and clean ear. I am thoroughly satisfied. Thank you, Mr. [Name]
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He explained everything to me carefully until I understood.
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Had ears cleaned many times over the years with much difficulty, Josh did it extremely quickly with no pain
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Very attentive to my concerns and provided me with recommendations needed. Displayed a high-level of professionalism and made me feel comfortable throughout my visit.
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I truly appreciated the scheduling both the office visit and hearing test one after the other.
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Josh is the best I really appreciate having a healthcare provider like him
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Everyone was great, it was just a long wait to get the first appointment.
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Fantastic, fantastic facility and the doctors are so wonderful but it is very hard to get an appointment in a timely fashion because they are so busy and I respect that but it makes it hard as a patient when I really need care. Everyone in the office is so knowledgeable and helpful and kind and once I get an appointment, my ear pain is always taken care of because they know exactly how to handle it and I am so grateful.
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Very gentle and explained everything in a very clear manner. Very professional and courteous
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The front desk could have been more attentive and friendly. She was on the computer when I walked up. I did not get a greeting. She stared at computer and went straight to Name, who are you here to see etc. without looking up. Josh was excellent. He was thorough in asking questions. He was attentive and explained everything as he walked through procedure.
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Prompt courteous professional a definite pleasure for this visit. Keep up the good work
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great provider
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Friendly, caring, and knowledgeable staff from the front desk both check in and out, to Joshua and [Name] Great team!
Southcoast Health physician profiles now feature star ratings. Below, you’ll find frequently asked questions about our process for calculating the ratings.
Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.
Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.
How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.