Southcoast

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Locations

Practicing at the following locations:

  1. Charlton Memorial Hospital

    363 Highland Avenue
    Fall River, MA 02720

    P: 508-679-3131

    Get Directions 41.7098056 -71.1458738

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.9
4.8

Patient Comments (21)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Very professional. Everyone was wonderful. Everyone was polite, kind, and helping and they explained everything fully and made sure I understood.

  • very informed, professional, and and concerned

  • Everyone was very kind from the time I arrivedformy appointment - I useoxygen and I use a wheelchair to get to where I have to go - very helpful - appointment wentwell start to finish - thank you

  • Everything about this visit was fine. There was no delay in starting this visit. Everything was done professionally. I am very happy with the services I receive from Southcoast Health.

  • Always helpfully and listening

View More Comments

Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.

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