Southcoast

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Locations

Practicing at the following locations:

  1. Southcoast Health Weight Loss Center

    300 Hanover Street Suite 1E
    Fall River, MA 02720

    P: 508-973-1850

    Get Directions

Insurances Accepted

Southcoast accepts most major insurance plans. Call the Southcoast patient registration department at 844-297-2952 or your health plan with any questions regarding coverage.

Provider Ratings

Rating Willingness to recommend provider’s office Overall Provider Experience
4.8
4.8
4.8

Patient Comments (47)

At Southcoast Health, we strive to deliver exceptional patient care along with an exceptional patient experience. We appreciate all of your feedback and share your comments to recognize the wonderful care our teams provide to you as well as identify areas for improvement.

  • Every person that I came in contact with was very friendly and extremely helpful. Will definitely be an ongoing patient

  • She was amazing and thorough. I felt as if she really wanted to help me get on a healthy track! She was so patient and so very kind and helpful.

  • Dr Cotton is amazing. She is very knowledgeable and caring. She's always smiling and extremely friendly. I appreciate her very much

  • It is always a pleasure to work with Dr. Cotton's office. Her staff is polite and knowledgeable and Dr. Cotton is always attentive and easy to talk to.

  • Dr Cotton is one of my favorite doctors. She is such a great listener. Her staff is very friendly and caring as well.

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Southcoast Health physician profiles now feature star ratings.  Below, you’ll find frequently asked questions about our process for calculating the ratings.

Why does Southcoast publish survey ratings online?
Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor.

Who receives the survey?
Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Surveys are sent to patients within a few days of their appointment.

How is the Patient Satisfaction Star Rating Calculated?
Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and  Willingness to Recommend Provider’s Office.  The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.